Enhancements

New Medications Added

• What – Added acetaminophen / codeine combinations, including Tylenol #1, #2, #3, and #4, as available medication options in the system.

• Why – Expanding the medication list ensures agencies can accurately document, manage, and track commonly used combination medications within their existing workflows.

• How –

  • Navigate to Setup > Medications.

  • Select Add or Manage Medications.

  • Choose acetaminophen / codeine (Tylenol #1, #2, #3, #4) from the available list.

• Use Case – A user setting up medication records can now select the appropriate acetaminophen/codeine variant to accurately document administration and maintain compliant medication tracking.

Aligned Custody Exchange Authentication with Controlled Substance Signature Settings

• What – Updated the custody exchange process so authentication requirements dynamically align with the current controlled substance signature configuration.

• Why – This enhancement ensures consistency across medication workflows and reduces confusion by applying the same authentication rules wherever controlled substances are handled.

• How –

  • Navigate to Controlled Substance Settings and configure the desired authentication method.

  • Initiate a custody exchange for a controlled substance.

  • The system will automatically present the correct authentication modal based on the active settings.

  • Note: All supported combinations are honored, including signature only, PIN only, or PIN plus signature.

• Use Case – When controlled substance settings are updated to require a PIN and signature, users performing a custody exchange are prompted accordingly, ensuring compliance without additional configuration steps.

Modal Scroll No Longer Affects Background Content 

• What - Resolved an issue where touch and scroll gestures performed within open modals in the Medications module were unintentionally affecting the background page content. This scroll bleed-through primarily impacted users on mobile web browsers and mobile app platforms, causing the underlying screen to shift while interacting with modal forms, dropdowns, search fields, and event workflows. Scroll lock has now been consistently applied across all medication-related modals to ensure focused interaction within the active window.

• Why - When working within modal windows, especially on mobile devices, unintended background scrolling can disrupt workflows, cause data entry confusion, and create a less stable user experience. Preventing scroll bleed-through ensures that users remain focused on the task at hand without accidental navigation changes or screen movement, improving usability and reliability during critical medication management activities.

• How

  • Open the Medications module.

  • Navigate to any of the following areas and open a modal window:

    • Settings

    • Medications > Add Medications

    • Notifications

    • Signature

    • Count Scheduler

    • Med Kit Groups > New or Edit

    • Filters (Medication Name, Lot Number, Serial Number)

    • Search within Med Kits Cards (Kanban left panel)

    • Event modals including:

      • Usage Event > Add Med > Available Medications

      • Receive Event > Source or Add Med > Medication Form / Location

      • Transfer Event > Destination or Add Med > Available Medications

      • Remove Event > Add Med > Available Medications

      • Count Event > Report Occurrence > Report User

  • Scroll within the open modal.

  • Confirm that the background page no longer moves while scrolling inside the modal.

  • Additional improvements included:

    • Corrected vertical overflow positioning for Form and Volume fields in Add Medications.

    • Resolved auto-zoom behavior in Notifications when using Report to User/Teams components.

    • Improved content visibility within the Signature modal.

    • Corrected dropdown display overflow in Med Kit Groups New/Edit modal.

• Use Case - A user working on a mobile device adds medication during a Usage Event and searches through available medications. While scrolling through the list inside the modal, the underlying Kanban board no longer shifts position, preventing loss of context. Similarly, when editing a Med Kit Group or applying Lot Number filters, the modal remains fixed and stable, allowing accurate data entry and review without unintended page movement.

Fix Text Overlap and Layout Issues in Med Kit Details View

• What - Resolved multiple text overlap and layout issues within the Med Kit Details view to improve readability and overall usability. All key fields, including Last Count, Current Seals, Checked By, and Custody, now display clearly without overlapping content. Location text now properly handles overflow using an ellipsis with a tooltip to display the full value on hover or tap. Date seals are correctly aligned with their corresponding labels, the NEXT DUE status indicator no longer overlaps adjacent content, and consistent padding and margin spacing has been applied across all card sections. Cross-browser compatibility has been verified in Chrome, Firefox, Safari, and Edge to ensure a consistent experience.

• Why - Overlapping text and inconsistent spacing were impacting the clarity and usability of the Med Kit management interface, making it more difficult for users to quickly review critical compliance and inventory information. In high-visibility public safety environments, clear and well-aligned data presentation is essential for accurate documentation, timely inspections, and confident decision-making. These improvements ensure that key details are easily readable across devices and browsers, reducing confusion and improving workflow efficiency.

• How -

  • Navigate to Medications > Med Kits

  • Select a specific med kit to open the Med Kit Details view

  • Review the fields including Last Count, Current Seals, Checked By, Custody, and Location

  • Hover over or tap truncated Location text to view the full value in the tooltip

  • Confirm that the NEXT DUE status indicator and associated date seals are clearly aligned and fully visible

  • Note: No configuration changes are required; updates are automatically applied to all users

  • Note: Display behavior is optimized for Chrome, Firefox, Safari, and Edge

• Use Case - When a supervisor reviews a med kit during a compliance check, they can quickly view the Last Count date, confirm the Current Seals, identify who last checked the kit, and verify custody without deciphering overlapping text. If the location name is lengthy—such as a specific vehicle or facility designation—the truncated text displays cleanly, and the full location is accessible via tooltip. The properly aligned NEXT DUE indicator ensures upcoming inspections are clearly visible, helping teams maintain compliance and avoid missed deadlines.

Optimized User Retrieval for Signature Process

• What - The query used to retrieve users within signature modals across various processes has been optimized to significantly improve performance. For organizations with larger user bases (approximately 70 or more users), the previous query execution time of up to 30 seconds has been reduced to sub-second response times, resulting in a faster and more responsive signing experience throughout the system.

• Why - As agencies grow and user counts increase, the time required to load available signers in signature modals was causing noticeable delays and impacting workflow efficiency. Optimizing the query ensures that personnel can complete time-sensitive documentation without unnecessary waiting, supporting operational efficiency and minimizing interruptions during critical tasks.

• How

  • Navigate to any workflow that requires a signature and open the Signature Modal.

  • Select the appropriate signer from the User Selection list.

  • Complete and submit the signature as usual.

  • No configuration or enablement is required; this improvement is automatically applied to all applicable signature workflows.

  • For agencies with large user rosters, you should notice near-instant loading of available users when opening signature modals.

• Use Case - During a high-priority incident, a supervisor needs to quickly review and sign off on a report before it is finalized. When opening the signature modal, the list of available personnel loads immediately—even in agencies with 70+ users—allowing the supervisor to select the appropriate signer without delay and complete the approval process efficiently.

Fixes

Update Override Exclusive Permission

• What – Resolved an issue where enabling the Override Exclusive Permission did not allow users to perform med kit actions when Exclusive Possession was enabled. With this fix, users who have the override permission can now access and use all med kit actions, including count, transfer, usage, remove, and receive, even when exclusive possession is enforced on the med kit.

• Why – This change ensures permission settings function as intended, allowing authorized users to complete necessary medication workflows without being blocked by exclusive possession restrictions.

• How –

  • Navigate to Roles & Permissions and enable Override Exclusive Permission for the appropriate role.

  • In Medications Setup, ensure Exclusive Possession is enabled for the med kit.

  • Log in as a user with the updated role and access the med kit.

  • All med kit actions will be enabled and clickable.

  • Note: Users without the override permission will continue to see med kit actions disabled, maintaining existing expected behavior.

• Use Case – An authorized user with override permissions needs to perform a medication count or transfer on a med kit that is set to exclusive possession. With this fix, they can complete the task immediately without changing the med kit’s configuration.