Purpose Statement

This feature allows departments to share inspection data with partner agencies or jurisdictions in a controlled, view-only format. It enhances collaboration, improves situational awareness, and reduces duplicate inspections while maintaining data integrity and security.

Background Information

Data sharing is an optional feature in First Due that must be enabled at the account level. Once activated, departments can grant partner agencies access to view inspection records. Only In Progress and Completed inspections are eligible for sharing.

This functionality is particularly useful for:

• Mutual aid partners
• Overlapping jurisdictions
• County or regional inspection coordination

To enable data sharing, agencies must contact their Implementation Manager (during onboarding) or Client Success Manager (post-implementation).

Required Permissions

• Administrator or equivalent role with access to:
  • Admin settings
  • User Data Sharing configuration
• Ability to manage external agency partnerships
   

1. Enable Data Sharing (If Not Already Active)

1. Contact your Implementation Manager or Client Success Manager
2. Request activation of the Data Sharing feature for your account

2. Add a Partner Agency

1. Navigate to Admin
2. Select User Data Sharing
3. In the partner field, begin typing the name of the agency or jurisdiction
4. Select the correct agency from the list
5. Click Add

 

3. Configure Inspection Sharing Permissions

1. Locate the newly added partner agency in the list
2. Navigate to the Inspections permission setting
3. Select View Only
4. Scroll down and click Save to apply changes

 

4. Verify Access

• The partner agency will now be able to view shared inspection records within their account
   

 

 

Best Practices

• Only share data with trusted partner agencies
• Regularly review and update sharing permissions
• Ensure inspections are properly completed before sharing
• Communicate with partner agencies about expectations and limitations
• Avoid over-sharing unnecessary data to maintain clarity and compliance

Troubleshooting & FAQs

Q: Why can’t I see the data sharing option?
A: The feature must be enabled by First Due. Contact your Implementation or Client Success Manager.

Q: Can partner agencies edit or download inspection reports?
A: No. Access is strictly view-only. They cannot:

• Edit inspections
• Delete reports
• Download reports
• Send emails

Q: Which inspections are shared?
A: Only In Progress and Completed inspections are visible to partner agencies.

Q: Can I revoke access later?
A: Yes. You can remove the partner agency or adjust permissions at any time in User Data Sharing.