Purpose Statement

Permission Groups allow administrators to efficiently assign multiple permissions to a role at once, improving consistency, reducing manual configuration, and streamlining user access management.

Background Information

Permission Groups are built-in and customizable collections of permissions within the Roles & Permissions module. They are designed to simplify role configuration by grouping commonly used permissions together. This is especially useful for fire and EMS agencies managing multiple user roles across operations, administration, and reporting.

Administrators can use default permission groups or create custom groups tailored to their agency’s workflows, ensuring standardized access control and reducing configuration errors.

Required Permissions

• Admin Roles 
• Admin Field Management - Manage Permissions 
• Admin Settings - Read 

Video

Step-by-Step Guide

Navigate to Roles & Permissions

• Click the First Due logo
• Select Admin
• Click Roles & Permissions

Access a Role

• Locate the desired role
• Click the pencil icon to edit

• Navigate to the Permissions tab

Create a Custom Permission Group

• Click the three vertical dots

• Select Add Group

• Enter a Group Name
• Click Save

Assign Permissions to the Group

• Select the newly created group from the dropdown list

• Enable desired permissions (they will highlight in blue)

• Click Save Group

Apply the Permission Group

• Select the permission group (e.g., “Example”)

• Confirm that associated permissions populate and are enabled
• Save the role to apply changes

Best Practices

• Use permission groups to standardize access across similar roles (e.g., Firefighter, Officer, Admin)
• Name groups clearly based on function (e.g., “Scheduling Admin”, “Reporting Read Only”)
• Avoid over-permissioning—only include permissions necessary for the role
• Regularly audit permission groups to ensure compliance and accuracy
• Leverage built-in groups before creating duplicates

Troubleshooting & FAQs

Q: Why are my permissions not applying after selecting a group?

A: Ensure you clicked Save Group after configuring the permissions and Save on the role itself.

Q: Can I edit an existing permission group?

A: Yes, select the group from the dropdown, modify the permissions, and save the group.

Q: What happens if I delete a permission group?

A: The grouped permissions will no longer be available as a preset, but previously assigned permissions may remain on roles depending on system behavior.

Q: Can I use multiple permission groups on a single role?

A: Yes, you can apply different groups or manually adjust permissions as needed.