Purpose Statement

The Schedule Reinspection feature allows inspection personnel to schedule follow-up inspections when open violations remain after an inspection. Depending on Inspection Settings, checklist items marked Fail or Citation may require a reinspection before the inspection can be completed.

This workflow helps departments track required follow-up activity and assign reinspection's using available scheduling options.

Background Information

Reinspection's are used to follow up on violations or deficiencies identified during an inspection. When open violations exist, the system may require a reinspection based on the agency's configured Inspection Settings.

Examples of open violations include:

• Checklist items marked Fail
• Checklist items marked Citation

Users can schedule a reinspection either before completing the inspection or as part of the Complete workflow.

Required Permissions

Users typically need permissions related to:

• Inspection Management
• Schedule Management
• Violation Tracking
• Reinspection Assignment

Permission names may vary depending on agency configuration.

Video

Step-by-Step Guide

1. Review Open Violations

1. Review the completed checklist for any Open Violations.
2. Depending on Inspection Settings, a reinspection may be required when checklist items are marked:
   • Fail
   • Citation

 

2. Review Failed Checklist Items

1. Confirm any checklist items marked Fail are documented correctly before proceeding.

 

3. Review Citation Items

1. Confirm any checklist items marked Citation are documented correctly before proceeding.

 

4. Complete Required Signatures

1. Select Signatures.
2. Complete all signatures required by the applicable Inspection Type.

 

5. Schedule the Reinspection Before Completing the Inspection

1. Select Schedule Reinspection.
2. The Schedule Reinspection dialog opens.
3. Configure and save the reinspection.
4. After saving, select Complete to complete the inspection.

 

6. Schedule the Reinspection from Complete

1. Alternatively, select Complete first.
2. Schedule the required reinspection when prompted.
3. When the reinspection is saved, the inspection is automatically placed in Complete status.

 

7. Review the Schedule Reinspection Dialog

1. In the Schedule Reinspection dialog, review the available scheduling fields.

 

8. Select a Reinspection Schedule

1. Use Schedule To to select one of the available options:
   • Calendar – Select a specific date
   • Next Day
   • 5 Business Days
   • 10 Business Days
   • 20 Business Days
   • Will Call
2. If Will Call is selected, a date is not required.
3. Complete any additional fields as needed:
   • Assigned To
   • Shift
   • Fire Station
   • Notes

 

9. Save the Reinspection

1. Review the scheduling information.
2. Select Save.

Note: If the reinspection was scheduled after selecting Complete, saving the reinspection automatically places the Inspection in Complete status.

 

10. Close the Dialog

1. Select Close when finished.

Best Practices

• Review all open violations before scheduling the reinspection.
• Complete required signatures before finalizing the inspection.
• Select a reinspection timeframe that matches agency policy and the nature of the violation.
• Add notes when they will help the assigned inspector understand the follow-up requirements.
• Use Will Call when no specific reinspection date should be assigned.
• Verify assignment details such as inspector, shift, and station before saving.
• Use the Complete workflow when you are ready to finalize the current inspection immediately after scheduling the reinspection.

Troubleshooting & FAQs

Why am I required to schedule a reinspection?
Depending on your agency's Inspection Settings, open violations such as checklist items marked Fail or Citation may require a reinspection before the inspection can be completed.

What is the difference between selecting Schedule Reinspection and selecting Complete first?
If you select Schedule Reinspection first, you must still select Complete after saving the reinspection. If you select Complete first, saving the required reinspection automatically sets the current inspection to Complete status.

What does Will Call do?
Will Call allows the reinspection to be created without selecting a specific date.

Can I assign the reinspection to a specific user?
Yes. The scheduling dialog includes an Assigned To field, along with optional Shift and Fire Station fields.

Can I add notes to the scheduled reinspection?
Yes. Notes can be entered in the Schedule Reinspection dialog when needed.