Purpose Statement

This article explains the multiple ways users can start a scheduled inspection within the platform. By understanding all available entry points, inspectors can quickly initiate inspections from their preferred workflow, improving efficiency and ensuring scheduled inspections are completed on time.

Background Information

The platform offers several methods to start scheduled inspections across web, map, organizer, and mobile interfaces. These options allow users to access inspections based on assignment, location, or occupancy records.

Users can initiate inspections from:

• List views (Inspections List, My Inspections)
• Map views (Inspections Map, Preplans Map)
• Organizer tools (Inspection Organizer)
• Occupancy records
• Mobile app interfaces

This flexibility supports both office-based and field-based workflows.

Required Permissions

• Fire Prevention Inspector – Required to perform inspections
• View Inspections – Allows visibility of scheduled inspections
• Start Inspections – Required to initiate inspections
• Access Mobile App – Required for mobile inspection workflows

Video

Step-by-Step Guide

1. Start from the Inspections List

1. Navigate to Inspections > Inspections List
2. Apply filters:
   • Set Status = Scheduled
   • (Optional) Filter by Inspection Type
3. Select Apply
4. In the Actions column, click Inspect
   

2. Start from My Inspections

1. Navigate to Inspections > My Inspections
2. Locate inspections:
   • Assigned directly to you
   • Assigned to your team
3. Apply filters if needed
4. Click the Start (Play) icon in the Actions column
   

3. Start from the Map (Inspections / My Inspections / Organizer)

1. Open a Map View from:
   • Inspections List
   • My Inspections
   • Inspection Organizer
2. Locate the desired occupancy on the map
3. Click the map marker
4. Select Start Inspection
   

4. Start from the Inspection Organizer

1. Navigate to Inspections > Inspection Organizer
2. Select an Inspection Type
3. Click Change
4. Review:
   • Next Inspection Date (Initial)
   • Next Reinspection Date
5. Locate the scheduled inspection
6. Start the inspection from the organizer view
   

5. Start from the Preplans Map

1. Navigate to Preplans > Map
2. Locate and select an occupancy
3. Choose Start Inspection

Note:
Ensure the following setting is enabled in Inspection Set-Up:

• Show Previous Inspections When Starting/Scheduling New Inspection

  

6. Start from an Occupancy Record

1. Open an Occupancy Record (via organizer, map, or search)
2. Scroll to the Inspections section
3. Locate the scheduled inspection
4. Click Inspect
   

7. Start from the Mobile App

1. Open the First Due Mobile App
2. Navigate to Menu > Inspections List
3. Filter by Status = Scheduled
4. Tap an inspection to start

Optional:

• Access My Inspections for assigned inspections
• Use the Map feature to locate inspections geographically

Important:

• Sync inspections before starting

• Download data for offline use when needed

  

Best Practices

• Use filters to quickly locate scheduled inspections
• Regularly sync mobile data before going into the field
• Use map views for geographically efficient routing
• Monitor organizer dates to prioritize overdue inspections
• Confirm permissions if options are unavailable

Troubleshooting & FAQs

Q: I don’t see the “Start Inspection” option in Preplans Map
A: Verify the setting “Show Previous Inspections When Starting/Scheduling New Inspection” is enabled.

Q: My mobile app is missing inspections
A: Ensure you have synced your device and downloaded data for offline use.

Q: I can view inspections but cannot start them
A: Confirm you have the Start Inspections permission and that the inspection status is valid.