Updating Completed Permit

Updating Completed Permit

Purpose Statement

This feature allows authorized users to modify the status and details of permits that have already been completed. Users can reopen completed permits for approval or denial, or permanently close permits when no further action is required. This functionality ensures proper permit lifecycle management and maintains accurate records for compliance and reporting purposes.

Background Information

Completed permits may need status updates due to various circumstances such as inspection findings, compliance issues, or administrative corrections. The system provides two main pathways for updating completed permits: reopening for reactivation (which can be approved or denied) or permanently closing the permit. This process maintains audit trails and ensures proper documentation of all permit status changes.

Required Permissions

  • Permit Management - Required to access and edit permit records
  • Permit Status Updates - Needed to change permit statuses from completed to other states
  • Administrative Override - May be required for certain status transitions depending on department configuration

Video



Step-by-Step Guide




1. Click on Edit to edit to update an "Completed" Permit.






2. Option #1 - Completed Permit - Click on Reopening Submitted.






3. Select Approved.


Select Approved.



4. Update the expiration date, enter comments, then select Submit.


Update the expiration date, enter comments, then select Submit.



5. Select Denied.


Select Denied.



6. Enter a Reason for reactivation request denied and select Submit.


Enter a Reason for reactivation request denied and select Submit.



7. Option #2 - Completed Permit - Click on Closed.
  1. NOTE: A closed permit cannot be updated.






8. Enter reason for closure then Submit.


Enter reason for closure then Submit.



9. Click on Close.



Click on Close.


Best Practices

  • Always provide detailed comments when approving or denying reactivation requests
  • Ensure expiration dates are realistic and comply with local regulations when approving reopened permits
  • Use clear, professional language in denial reasons that can be shared with applicants
  • Review permit history before making status changes to understand the full context
  • Coordinate with field inspection teams before reopening permits to ensure availability
  • Document any special circumstances or requirements in the comments section

Troubleshooting & FAQs

Q: Why can't I edit a closed permit? A: Closed permits are permanently locked to maintain data integrity. If changes are needed, contact your system administrator to discuss proper procedures.

Q: What happens after I approve a permit reopening? A: The permit returns to active status with the new expiration date, and relevant personnel are notified to resume inspection or review processes.

Q: Can I reopen a permit multiple times? A: Yes, permits can be reopened multiple times as long as they haven't been permanently closed, though frequent reopening may indicate process issues that should be addressed.

Q: Who gets notified when I update a permit status? A: Notifications are typically sent to the permit applicant, assigned inspectors, and relevant supervisory staff based on your department's notification settings.

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