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Submitting a First Due Support Ticket
Purpose To explain how to submit a First Due Support Ticket. Video Directions 1. Our First Due Support team is available 24/7 to address any issues that you may encounter while using First Due. You can submit support tickets for: Enhancement ...
Setting up Time Cards
Purpose To explain the time card settings located in the Scheduling Module. Time Cards allow users the ability to verify working time, work types, as well as vacation or other time off types are appropriate for the period. Related Articles Submitting ...
Submitting Off Roster Requests
Purpose This article will provide you with information on how to submit Off Roster requests. Off Roster requests can be submitted when an individual is given overtime or the department is tracking time for extracurricular activities that are not ...
Vacation Bidding: Submitting Bids
Purpose: This article goes over how to submit vacation bids for yourself. Vacation Bidding allows departments to have individuals plan their days off for the year to ensure adequate staffing is met, as well as the ability to forecast overtime if ...
Getting Started Guide – Scheduling
Getting Started Guide – Scheduling – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Helpful articles for ...