Release Notes December 2023

Release Notes December 2023




App
  1. Current Version:
    1. iOS: 5.5.0
      1. Enhanced unit list visualization.
      2. NFIRS id information added to dispatch details view.
      3. Enhanced the "last position known" unit tracking timestamp to be more easily identified. 
    2. Android: 6.5.8
      1. Optimized incident list loading times 

Assets Module

  1. New Features:
    1. Automatically Include New Group Items in Checklists
      1. Checklists now have the option to be assigned to "Groups" or "Each"
        1. Each: Allows the user to select each individual item for the scheduled checklist. If additional items of the same group are added to the system, those items are not automatically scheduled.
        2. Group: Creates a checklist that will apply to all items in the selected group. If a new item is added to the group, it is automatically included in the scheduled checklist from that day forward.
          1. If an item is added to a group in the middle of a scheduled check cycle (e.g. at month 3 of a check occurring every 6 months), that item will fall into the next regularly scheduled check.


  1. Enhancements:
    1. Work Orders - Vendor
      1. All Vendors, regardless of type, are now displayed and able to be attached to a Work Order.
    2. Equipment Group - Short Code
      1. New field added to the Equipment Groups page found within Assets Setup. The new field is labeled "Short Code" and is not required.
      2. This field provides an additional unique identifier for equipment groups and is a new sortable column within the Equipment Groups list page.
      3. The column is exported to CSV with the rest of the list and maintains the sort order if applied.
 


Community Connect:

  1. New Features:
    1. Community Connect - Renew Existing Permits
      1. CC users can now renew a permit from within their Community Connect portal.
      2. This feature only applies if the agency is using automatic permits and the permit type has been assigned the "renewable" workflow.
      3. Process for a CC user to renew their permit:
        1. 1) CC user logs into their portal and clicks on view permit.
        2. 2) If the permit has expired, the user can click on the "Renew Permit" button.
        3. 3) The user will have the option to add renewal notes to their submission.
        4. 4) Upon clicking the "Renew Permit" button, the permit status is changed to "Expired - Renewal Submitted" and an agency First Due user must approve from the Permit List.

       

      1. Community Connect Portal: Add Attachments
        1. Agencies can enable attachments and make them required for a CC user to upload when requesting a permit through the portal.
        2. When editing a Permit Type, under the Community Connect tab, make two selections:
          1. "Allow CC/HH user to upload attachments at time of Application"
          2. "Make Attachments Required"
       

      1. Community Connect - Instructions for Users Applying for Permits
        1. Agency Users can now add instructions for CC users to reference when applying for a permit.
        2. Add instructions or an attachment with instructions when editing a Permit Type, inside the Community Connect tab.
        3. To add an image (e.g. department letterhead) to the text box, use the image icon in the toolbar, use the link button, and paste the link between parenthesis as demonstrated below.
        4. Use the eye icon to preview how the instructions will display in the CC portal.
        

  2. Enhancements:
    1. Email Copy of Burn Permit to the Resident
      1. When sending an email to the CC/HH user to notify them that the burn permit is active or approved, a copy of the permit is attached. This allows the user to have a copy of the permit on hand without having to login to the CC portal.


Fire Prevention

  1. New Features:
    1. Share Inspection Data
      1. Agencies using data sharing can now share their in-progress and completed inspections with users from other agencies.
      2. When viewing another agency's inspection, the reports are read only.
      3. To configure this, Agency A navigates to Admin -> User Data sharing and adds the users from Agency B that need access to view their inspections. For each user, in the inspections column, determine their permission level:
 
      1. Those users from Agency B will see their inspections (orange) AND Agency A inspections (green) when they view their Inspection List:

    1. Fee Schedule - Line Item Detail
      1. Each line item now contains a "Line Item Details" free text field to add information about the invoice item. This information will be available in "hover to discover" format elsewhere in the system.
 

    1. Fee Schedule - Import Fee Schedule
      1. Users now have the ability to import a fee schedule.
      2. Users can either download the existing fee schedule, modify it, and upload again OR download a sample spreadsheet by clicking on "Import Fee Schedule".
 



    1. Inspection Setup - Original Inspection Time
      1. A new setup option allows users to keep the time of day for a reinspection auto-populated from the original inspection time.
      2. If disabled, the time of day for the reinspection will be left blank for the user to enter.


  1. Enhancements:
    1. Inspection Type - Updated Interface
      1. The Inspection Type page underwent cosmetic changes to make the page easier to navigate. No functionalities were added or removed from the page.


    1. New Fee Schedule Formula Operators - Number of Units
      1. Users can pull the "Number of Units" field from the occupancy record into an invoice line item formula.
 

    1. Invoice Line Item Criteria - Inspection Timer
      1. Users can now use inpsection timer data when setting criteria for line items defined by a formula.


    1. Inspection and Pre-Plan Organizers - New Columns & Filters
      1. The occupancy fields "Risk Score" and "Risk Classification" are now columns and searchable filters within both the Inspection and Pre-Plan Organizers.


    1. Inspections - Format Remarks Text
      1. Users can now format the checklist item remarks while conducting an inspection. This formatting will be reflected in the inspection report.
      2. Important note: This feature is not supported in the mobile app. If a user formats remarks on the web and then views those remarks in the app, formatting HTML code will be visible.



    1. Inspection Report - Automatic Refresh
      1. When generating an inspection report, the refresh action is no longer required after updating which checklist items to display in the report.
    1. Invoicing - Billing Category and Type No Longer Required 
      1. Users can now create invoices without adding a Billing Category or Type.
      2. When using the "add Multiple Line Items" feature, users can filter line items by category and type, choose from the list, and build the invoice.

    1. Invoicing - Show Occupancy ID on Invoice Form
      1. Users can now choose whether to show the Occupancy ID on the invoice form. (Invoice Settings -> Form tab)
    1. Occupancy Record - New Fields Available
      1. Additional Occupancy Class
      2. Additional Construction Type
      3. Occupancy Note

    1. Form Builder - Risk Assessment Fields added to the Permit and Inspection Form Builders
      1. Users can now use the Risk Assessment fields when building inspection and permit reports.
      2. New Fields Added:
        1. Average Exposure Separation
        2. Exposure A Separation
        3. Exposure B Separation
        4. Exposure C Separation
        5. Exposure D Separation
        6. Fire Department Access
        7. Occupant Mobility
        8. Warning Alarm
        9. Exiting System
        10. Regulatory Oversight
        11. Human Activity
        12. Experience
        13. Capacity to Control
        14. Hazard Index
        15. Fire Load
        16. Fire Flow Required - Fire Flow in GPM
        17. Fire Flow Available
        18. Fire Sprinklers
        19. Standpipe Systems
        20. NFPA Five Year Inspection
        21. Value to the Community
        22. Risk Score
        23. Risk Classification (Risk Name - Risk Description)
    2. Field Management - Target Hazard Reason
      1. The Occupancy Detail Field "Target Hazard Reason" is available for customization/management within Admin -> Field Customization.
        1. The default target hazard reasons are:
        2. Hazardous Material Use or Storage
        3. Critical Infrastructure
        4. Essential Public Need
        5. Economic Value
        6. Occupancy Load or Use
        7. Intrinsic or Historical Value
      2. To edit this list, the user must have the "Field Management - Manage Target Hazard Reason" Permission turned on (Others Permissions Bucket)


Hydrants

  1. New Features:
    1. Hydrants Bulk Service
      1. Users can now select multiple hydrants from the list and perform the service checklist for all selected hydrants simultaneously, similar to Bulk Checks in the Assets Module.


    1. Hydrant Work Orders
      1. The Hydrants Module now has its own Work Order Board (and associated Work Order Board setup!)




Incident Documentation

  1. New Features:
    1. Include Mutual Aid Resources in Department Resources
      1. If an agency has chosen to  enable "document detailed aiding apparatus information", then another option is presented: "Include aiding apparatus detailed information as department resources"
      2. Turning this feature on will unite the "department apparatus" and "aiding apparatus" under a single Apparatus header. The aiding resource will "count" as a "department apparatus" when documented. The report export will include the apparatus, type, and number of personnel. 
  1. Enhancements:
    1. People Involved: New Layout
      1. People involved has been separated from the "Size Up" section and given it's own section, reflected in the left side navigation bar.
      2. The "Involved Person", "Property Owner", "EMS Patient" and "Injured FF" tabs remain unchanged in behavior, however the associated forms (Civilian and Fire Service Casualty; NFIRS+) are now visible in a new tab to the right of the Demographic information.
      3. Use the Save button on the right side of the screen to save an involved person, then...
      4. Click on the "plus" icon to add each new involved person or import a contact from the occupancy record.
        

  

    1. Custom Questions Included in Printed Report
      1. All custom questions and answers are now grouped together at the end of a printed Fire Report, under a "Special Study" header.
 
    1. Relabel NFIRS Field Names
      1. Field Management now supports the ability to edit Field Labels. (NFIRS Setup -> Field Management -> [search for desired field])
 

    1. CAD -  Import Officer In Charge from CAD
      1. When a value equal to Officer In Charge is present in the NFIRS Notification and the ID in that field matches the API ID of a personnel in the agency, the list item will display that person in the Officer In Charge column on the Fire Incident List, and again inside the report.
    2. Data Loss Prevention
      1. Now, when internet connection is lost, a warning pop up will display informing the user about the lack of internet connectivity. When this occurs, all report fields will be disabled to prevent information from being entered and lost. Fields will be restored when connection is regained.
    3. Multiple FDIDs - Choose Default
      1. Departments that use more than one FDID can now choose which FDID to default within a Fire Report.
      2. Make this choice in Admin -> Departments.
      3. Defaulted choices can still be changed inside of a report, and agencies that do not choose a default will simply continue to choose the FDID associated with each report.
    4. OFM Report
      1. Payroll Summary is now included in Ontario Forms, which has the same functionality as Payroll Summary in NFIRS.
        1. See related Article: Using the Payroll Summary
      2. Two new permissions added to Authorize and "Mark Incomplete" OFM forms.
                                                    



ePCR

  1. New Features:
    1. External Resources 
      1. This new feature gives providers quick access to external websites that may be useful as a reference when completing an ePCR.
        1. Use cases include quick access to protocols, reference material, or local/state databases.
        2. Add URL hyperlinks by navigating to EMS Setup -> External Resources
        3. See Related Article: EMS External Resources


    1. Workflows - Copy a Workflow
      1. New button added to the workflow rule block allows a user to copy the entire block, quickly forming a new workflow for the same targeted field.
      2. This new feature saves users time when adding multiple workflows to the same field.

Enhancements:
    1. Workflows - Date/Time Fields
      1. Date/Time values can now be used when creating workflows.
      2. Defaults, Error, and Warning Workflows can be implemented.
      3. New Operators allow date/time fields to be compared to each other:
        1. Greater Than [Field X]
        2. Greater or equal to [Field X]
        3. Less than [Field X]
        4. Less than or equal to [Field X]
    

    1. Search and Filter the Workflow List
      1. The workflow list is now listed alphabetically and new filters for workflow type have been added. 
  
    1. Quickly Add Multiple Patient Medications
      1. Users can now add multiple medications quickly with the new "quick search" feature.
      2. Type and match medications in the search bar, then add multiple medications with one click of the "plus" icon.


    1. New Fields Available for Workflows
      1. The following fields can now be targeted with Hide, Default, Error, and Warning Workflows:
        1. Employer Address 2 -> Information | Employer | Employer Street Address 2
        2. Relative Address 2 -> Information | Closest Relative Guardian | Closest Relative Guardian Address 2
        3. Insurance Address 2 -> Information | Insurance | Street Address 2
        4. EMS Phone/Pager -> Information | EMS Information | Phone/Pager
        5. Transport Type -> Billing, Outcomes & External Reporting | Billing | Transport Type
    2. Other Enhancements:
      1. Show/hide patient name in EMS Incident List
      2. Certification expiration field supported as date field.
      3. Keep default values when staffing is pulled from shift board.
      4. Keep default values when CAD information is refreshed. 




Scheduling

  1. New Features:
    1. Snap Assignment
      1. Use the Snap Assignment feature to populate temporary assignments onto the shift board.
      2. Snap Assignments pull from "Archived" assignments and place the selected assignment(s) onto the shift board for the date range selected.
        1. Can be used for severe weather up-staffing, special events, deployments, etc
        2. To create an "archived" assignment, ensure that the "last occurrence" date = before today's date. (Scheduling -> Setup -> Assignments -> add/edit)
      3. Snap assignments on the shift board will be designated with a green "+" icon.
              



    1. Trade/Time Off Routing Escalation 
      1. Agencies can now enable a request escalation route if a trade or time off request is not addressed within a specified timeframe.
      2. Setup -> Time Off Settings -> Request Routing Escalation
      3. When setting the escalation route, choose:
        1. Timeframe & Time off Type
        2. Escalate to:
          1. On Duty [qualifier, assignment]
          2. Notify on [work type]
  


  1. Enhancements:
    1. Personnel/Scheduling Split
      1. Personnel and Scheduling have been split into separate modules in the Module Stack navigation sidebar.
      2. In accordance with this change, associated permissions have been split into separate buckets within Admin -> Roles -> Update Role.
  

    1. New Personnel List Field
      1. DoD ID (Department of Defense ID)
        1. 15 character limit
    1. Messaging Recipient Enhancement
      1. Users can filter messages by:
        1. On Duty
        2. Off Duty
        3. Qualifier
        4. Rank
        5. Group
        6. District
        7. Rotation
        8. Board
        9. Time off (today)
      2. If a user is in more than one selected list, the message will only be sent once to that user


    1. Shift Board Filters
      1. Search the shift board by User, Qualifier, Rank, Group, or District
      2. When the search is performed, the matching users are highlighted on the shift board.


    1. Hide Vacancies Toggle
      1. Users can now show/hide vacancies on the shift board. The show/hide toggle will default to showing all assignments with vacancies, and is located in the top left corner, near the search bar. 
 
    1. Toggle Groups on/off the Shift Board
      1. Decide which groups to display and which groups to hide on the shift board.
      2. Scheduling -> Setup -> Groups -> [add or edit]





Reports

  1. Enhancements:
    1. New Criteria Operators for Adhoc Reports
      1. The following standard operators to date/time fields have been added within Adhoc Reports:
        1. Next Week
        2. Next Month
        3. Current and Previous Month
        4. Current and Next Month
        5. Tomorrow
        6. Next [7] [14] [30] [60] [90] [120] Days
      2. These operators will appear in criteria fields that involve time. Examples:
 

    1. New Ad-Hoc Fields Available
      1. Data Source = Personnel 
      2. New Fields: "Race" and "DoD ID"
      3. These fields are can be used in the Column, Sort, Filters, and Grouping tabs within Adhoc Reports.
 

    1. Use the Inspection Time Log (Inspection Timer) in Adhoc Reports
      1. Data Source = Inspections

    1. Change in Data Source - Invoicing
      1. The data sources "Billing Category" and "Category Type" within Invoicing have been merged into "Invoice Line Items" Data Source.
    1. New First Due Reports (FDRs):
      1. Assets:
        1. FDR-AI-001: Apparatus Out-of-Service (OOS) Summary, 2023
        2. FDR-AI-002: Equipment Out-of-Service (OOS) Summary, 2023
      2. NFIRS:
        1. FDR-NFIRS-012: Count of Incidents by Apparatus, 2023
        2. FDR-NFRIS-[023-27]: Structure Fires, Property Loss and Contents Loss [year]
      3. For full FDR descriptions, see this Article: First Due Reports


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