ITM Setup: Update Notifications
Purpose:
- The purpose of this Knowledge Base Article is to demonstrate how to establish your Update Notifications for ITM Report submissions within your ITM Setup.
Video:
Instructions:
1. Click on ITM.
2. Click on ITM Setup.
3. Click on Update Notifications.
4. Click on Critical Deficiency.
In this area we are going to establish a workflow for ITM Submissions that include an update to a Critical Deficiency system status.
5. AHJ Status: Gives us the ability to "Flag as Pending" when a system status has been updated Critical Deficiency.
6. Notifications give us the ability to send an email notification to designated individuals immediately after the submission is received.
7. Compliance Checks allows us to "Schedule Compliance Check" automatically for those System Status updates to Critical Deficiency.
8. Select the Inspection Type.
9.
Assign the Inspection to either an individual user or a team.
10. Select a user name.
11. Schedule To allows you to establish a timeframe for when the Inspection will be scheduled.
Options include Will Call, Today or within a certain number of either calendar or business days.
Related Articles
ITM Setup: Initial Notifications
Purpose Statement This article demonstrates setup options for ITM Initial Notifications, which allow administrators to establish automated workflows dependent on Initial System Status. This functionality ensures appropriate departmental response, ...ITM Setup: Pending Reasons
Purpose Statement The ITM Pending Reasons feature allows AHJ users (Fire Inspectors and Administrators) to centrally configure which ITM submission scenarios trigger manual review, enabling efficient prioritization of critical submissions while ...Community Connect - Users - Ownership Status Notifications
Purpose Statement This feature allows Fire Department Administrators to configure which users or teams receive email notifications when a Community Connect user submits an ownership request for a property that already has an existing owner. It ...Events & Activities Setup: Notifications
Purpose Statement The Notifications section within Events and Activities Setup enables administrators to configure comprehensive notification systems for event management, participant communication, and activity tracking. This functionality ensures ...ITM Setup: Resolved Notifications
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to establish your Resolved Notification workflows within ITM Setup. Video: Instructions: 1. Click on ITM. 2. Click on ITM Setup. 3. Click on Resolved Notifications. 4. Check ...