ITM Reports - Verifying new locations
Purpose:
- The purpose of this Knowledge Base Article is to demonstrate how to approve or reject new locations added by Service Providers submitting ITM Reports.
Video:
Instructions:
1. Click on ITM.
2. Click on ITM Reports.
3. Click on Filter.
4. Select "Address Status".
5. Select "Review Needed" to view those locations that were recently added and require review.
6. This will bring up an ITM list of only those new locations requiring review.
Select the Building icon for the location you wish to review.
7. To reject a new location simply click on "X Not Approve".
8. This will bring up a new modal that will require a Reject Reason Code as well as a comment.
Once a location is rejected, the system will auto-reject all ITMs using this place with the specified reason code and comment.
9. Click on Reject & Submit.
10. A notification will appear confirming that the location was not approved.
11. To approve a location simply click on the building icon.
12. Click on Verify.
13. A notification will appear confirming that the location was successfully approved.
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