Mobile app: App Settings

Mobile app: App Settings

Purpose

  1. To provide guidance on the App Settings Section of the First Due App.

Video 



Directions 

1.From Menu, select App Settings







2.  Under Alert Ringtone, various alert sounds are available.   






3.   Notifications defaults to "on", but you can always slide it to "off" and select either "Permanently" or a "Select Date" to set specific date/time range to temporarily suppress notifications. 






4a. (iOS only) If Critical Alerts are enabled, you can modify the volume of the alert with the slider in Critical Alerts Notification Volume.






4b. (Android Only) Set Notifications Volume here.






5.  If you enable Dispatch Persistence Time, you can then decide how long dispatch notifications are displayed on the incident list. 



                    


6.  Turning on Repeat Alerts will repeat the alert every minute until the dispatch is opened.


7.  By selecting Open on Incident List, the app will open on the incident list instead of the map.


8.  Selecting Show Closed Dispatches on Incident List will show closed incidents on the incident list.


9.  Selecting Show All Incidents on Map will show all incidents on the map.  Deselecting it will only show the incidents that the user has selected to be alerted to.






10.  (iOS only) Selecting Quick Routing Map will allow you to choose from Google Maps (If downloaded to your device) or Apple Maps. If Google Maps is chosen and the device does not have Google Maps installed, the web version of Google Maps will be displayed.






11. Auto Centering allows you to determine how often the map snaps to your current location. 






12.   Zoom Level Settings are where you can select the zoom level specific map layers appear. Simply drag the icon to the zoom level you wish it to appear on your map within the app and the items will show at that zoom level and more zoomed in.






13a. (iOS only) Map Marker Size allows you to change how big the occupancy markers, preplan icons and hydrants appear on the map. 






13b. (Android only) Icon Size allows you to independently choose the size of the occupancy markers and preplan icons and also hydrants on the map.






14.  Default Station enables you to set the default station that you are responding to when you select "To Station" status. If you leave this off, you can choose which station you are responding to when selecting the "To Station" status. 


15.  By selecting Show Vehicle/Responder Locations, you will be able to see other responding vehicles/personnel via the First Due map.


16.  By selecting Share My Location in conjunction with personnel tracking, other responding vehicles and personnel will be able to see your location on the map when responding to the station or incident.
      - When enabling this feature, you can set the duration for sharing your location from  5 minutes (default) up to 30 minutes in five minute increments. 



   




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