Mobile app: App Settings

Mobile app: App Settings

Purpose

  1. To provide guidance on the App Settings Section of the First Due App.

Video 


Directions 

1.From Menu, select App Settings. 







2.  Under Alert Ringtone, various alert sounds are available.   






3.   Notifications defaults to "on", but you can always slide it to "off" and select either "Permanently" or a "Select Date" to set specific date/time range to temporarily suppress notifications. 






4a. (iOS only) If Critical Alerts are enabled, you can modify the volume of the alert with the slider in Critical Alerts Notification Volume.






4b. (Android Only) Set Notifications Volume here.






5.  If you enable Dispatch Persistence Time, you can then decide how long dispatch notifications are displayed on the incident list. This is regardless of if the incident is open or closed.  If Dispatch Persistence Time is deselected, incidents will drop off the list in 24 hours.

TIP: If your jurisdiction has incidents that are open more than 24 hours (vegetation fires, stand-bys, etc), you will want to set this appropriately.




                     


6.  Turning on Repeat Alerts will repeat the alert every minute until the dispatch is opened.

7.  By selecting Open on Incident List, the app will open on the incident list instead of the map.


8.  Selecting Show Closed Dispatches on Incident List will show closed incidents on the incident list.


9.  Selecting Show All Incidents on Map will show all incidents on the map.  Deselecting it will only show the incidents that the user has selected to be alerted to.






10.  (iOS only) Selecting Quick Routing Map will allow you to choose from Google Maps (If downloaded to your device) or Apple Maps. If Google Maps is chosen and the device does not have Google Maps installed, the web version of Google Maps will be displayed.

TIP: To optimize routing within the First Due App, ensure that the navigation settings in the Google Maps app (Settings -> Navigation -> Route Options) reflect the appropriate settings for "Avoid tolls", "Avoid highways", "Avoid ferries" and "Prefer fuel-efficient routes."







11. Auto Centering allows you to determine how often the map snaps to your current location. 






12.   Zoom Level Settings are where you can select the zoom level specific map layers appear. Simply drag the icon to the zoom level you wish it to appear on your map within the app and the items will show at that zoom level and more zoomed in.






13a. Icon Size allows you to change the size of the occupancy markers and preplan icons with the "Near places and preplan marker size" slider and the hydrants with the "Hydrants marker size" slider.





14. Offline Map Settings allows the user to download the ArcGIS Street Map of your jurisdiction (plus 50 miles) and your Client Data (Occupancies, Hydrants and Pre-Plan information) for use offline if data coverage becomes an problem.  More details on Offline Mode can be found in this KBA: Mobile Response - Offline Mode


15.  Default Station enables you to set the default station that you are responding to when you select "To Station" status. If you leave this off, you can choose which station you are responding to when selecting the "To Station" status. 


16.  By selecting Show Vehicle/Responder Locations, the Units tab will appear at the bottom of the screen and the user will be able to see other responding vehicles/personnel via the First Due map.


17.  By selecting Share My Location in conjunction with personnel tracking, other responding vehicles and personnel will be able to see your location on the map when responding to the station or incident.

When enabling this feature, the "Stop sharing my location after" menu will appear.  This is where the user can set the duration for sharing of their location from  5 minutes (default) up to 30 minutes in five minute increments. 



   




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