ITM 101/301

ITM 101/301

First Due Academy: ITM 101/301



This training session focuses on the features within First Due's Fire Investigations Module.

In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of each First Due module.  Sessions of this level have been developed for Firefighters, EMTs,
Administrative staff, and any member of an organization looking to
set a foundation for using the First Due platform.

In 301 level sessions we review set-up and advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.  Sessions of this level have been developed for Company Level Officers and Chief Officers. 



    • Related Articles

    • Business Portal - How to create an account

      Purpose Statement This article guides service providers through the process of activating their account in the First Due Business Portal. This ensures access to inspection, testing, maintenance, and permit request functionalities, streamlining ...
    • Documenting Hydrant Flow Testing

      Purpose To explain how to document Hydrant Flow Testing. We recommend reviewing NFPA 291 - Recommended Practice for Fire Flow Testing and Marking of Hydrants to familiarize yourself with flow testing guidelines. Video Directions Navigate to Hydrants ...
    • ITM Reports - Inspection Reminders

      Purpose: The purpose of this Knowledge Base Article is to demonstrate how to send Inspection reminders to Property Owners and Service Providers submitting ITM Reports. Video: Instructions: 1. Click on ITM. 2. Click on ITM Reports. 3. Click on Filter. ...
    • Setting up Preventative Maintenance for Stations

      Purpose The purpose of this article is to demonstrate how to setup Preventative Maintenance for Stations. Related Articles How to Change Preventative Maintenance Cycles for Individual Apparatus, Items of Equipment, and Stations Managing Preventative ...
    • Setting up Preventative Maintenance for Stations

      Purpose The purpose of this article is to demonstrate how to setup Preventative Maintenance for Stations. Related Articles How to Change Preventative Maintenance Cycles for Individual Apparatus, Items of Equipment, and Stations Managing Preventative ...