ITM 301

ITM 301

First Due Academy: ITM 301



This training session focuses on the features within First Due's Fire Inspection, Testing and Maintenance (ITM) Module.

In 301 level sessions we review set-up and advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.  Sessions of this level have been developed for Company Level Officers and Chief Officers. 


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    • ITM 101

      First Due Academy: ITM 101 This training session focuses on the features within First Due's Fire Inspection, Testing and Maintenance Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product ...
    • ITM Reports - Compliance Check

      Purpose Statement Automatic Compliance Checks streamline the follow-up process for ITM (Inspection, Testing, and Maintenance) reports that identify critical deficiencies in fire protection systems. This feature enables fire departments to ...
    • Business Portal - How to Create and Submit an ITM Report

      Purpose Statement This guide provides step-by-step instructions for service providers to create, complete, and submit ITM (Inspection, Testing, and Maintenance) reports through the Business Portal. The process covers location selection, system detail ...
    • ITM Reports - Overview

      Purpose Statement This guide demonstrates the overall navigation of ITM Reports within First Due, providing fire department personnel with comprehensive instructions for managing, reviewing, and processing fire protection system inspection reports. ...
    • Business Portal - Delete Draft ITM Reports

      Purpose Statement The delete draft ITM reports feature allows service providers to remove incomplete or mistaken ITM (Inspection, Testing, and Maintenance) reports that are still in "Draft" status. This capability helps maintain clean data and ...