Mobile Response (Android) - Configuring Do Not Disturb

Mobile Response (Android) - Configuring Do Not Disturb

Purpose

  1. To provide instructions for overriding your Do Not Disturb settings on Android device.
Alert
NOTE: Overriding the Do Not Disturb function of your device is designed so that during periods when your device is set to Do Not Disturb, app notifications will still come through.

Background

  1. Devices that utilize AndroidOS are made by multiple manufacturers.  For this article the screen shots taken are from two devices: Samsung Galaxy and Google Pixel.  While the "skins" may vary from manufacturer to manufacturer, the functionality typically remain the same.

Video




Directions

  1. Locate your First Due App icon.






  2. Long press the icon. A menu should appear as shown. When the menu appears select Manage App Notifications.






  3. Once the menu opens select the Notifications Tab.






  4. Select and open the FDSU dispatch notifications section.






  5. Slide the Ignore or Override Do Not Disturb override switch to the "On" position.




InfoIf you need more help configuring Do Not Disturb beyond this article, please contact support@firstduesizeup.zohodesk.com and include the following information:

1. Name of your Device
2. What Version of Android your device is running
3. A screenshot of where you got stuck if possible.





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