Popular Articles
Release Notes (Dec 2020 - July 2021) - The New First Due Mobile (iOS/Android)
The New First Due Mobile App You spoke, we listened. The feedback First Due receives from our users is at the center of our product design. The greatest resource we have is the diverse experience of the firefighters we work with from across the ...
Managing Addresses
Moving an Address' Pre-Plan Marker The green Pre-Plan markers on each address can be moved to a more appropriate location by following a few simple steps. Please note that this ability is usually restricted to Administrators. Click the green (or ...
Users and Passwords
A user's login credentials works across both the Web version of First Due and the Mobile app. This article will explain how to maintain user names and passwords Logging In New Users New users will receive a Welcome Email from either the First Due ...
Working for more than one agency using First Due
If you work for more than one agency using First Due, a separate email address will be required for logging in to each separate agency. This is required to allow varying sets of permissions, views, features, addresses, layers, etc. with in the ...
Mobile Inspections - Frequently Asked Questions
How do we enable Mobile Fire Inspections for a user? The user must have the My Fire Inspections permission enabled in their Role. For more information on configuring roles, click here Can i start an inspection while offline? You can start an already ...