Popular Articles
The New First Due Mobile (iOS/Android)
The New First Due Mobile App You spoke, we listened. The feedback First Due receives from our users is at the center of our product design. The greatest resource we have is the diverse experience of the firefighters we work with from across the ...
Managing Addresses
Moving an Address' Pre-Plan Marker The green Pre-Plan markers on each address can be moved to a more appropriate location by following a few simple steps. Please note that this ability is usually restricted to Administrators. Click the green (or ...
Users and Passwords
A user's login credentials works across both the Web version of First Due and the Mobile app. This article will explain how to maintain user names and passwords Logging In New Users New users will receive a Welcome Email from either the First Due ...
Working for more than one agency using First Due
If you work for more than one agency using First Due, a separate email address will be required for logging in to each separate agency. This is required to allow varying sets of permissions, views, features, addresses, layers, etc. with in the ...
Connecting First Due to CAD
Importance of Connecting First Due to CAD The following are just a few of the many benefits of enabling First Due to receive dispatches from your CAD dispatch center: First Due automatically connects each dispatch to a Pre-Plan, pulling up all the ...