Call Shift
- Initiating a Rapid Recall
- Initiating a Call Shift with a Multi-Rule Qualifier
- Viewing Call Shift History
- Initiating a Call Shift (Non-Candidate Method)
- Initiating a Call Shift (Candidate Method)
- Tiered Call Shift
- Excluding/Including Employees on Call Shifts
- Sending a Call Shift at a Later Time
- Responding to Call Shifts
- Manually Awarding Call Shifts
- Stopping or Awarding a Active Call Shift
- Manually Charging a Call Shift
- Call Shift Ranking Details
- Manually Adjusting Call Shift Rankings
- Bulk Updating Call Shift Rankings