Post ePCR Completion Features - Adding Attachments to Completed ePCRs – First Due

Purpose Statement

This article explains how to add attachments to a completed Electronic Patient Care Report (ePCR) after it has been finalized. Attaching supplemental documentation allows agencies to associate supporting files, such as images or other documents, with an existing patient care report while maintaining an audit trail of the changes.

Background Information

There may be situations where additional documentation needs to be added to a completed ePCR after the report has already been finalized. First Due allows authorized users to upload supporting files to completed ePCRs and finalize those attachment updates without modifying the original report content.

Examples of attachments include:

Photographs
Supporting documentation
External forms
Other agency-required files

After attachments are finalized, the action is recorded in the EMS Record Log for auditing purposes.

Required Permissions

Users must have permissions that allow them to:

View completed ePCRs
Add attachments to completed ePCRs
Finalize attachment updates

Note: Permission names may vary by agency configuration. If users cannot add or finalize attachments, contact your First Due administrator to verify their EMS Incident and ePCR permissions.

Video

Step-by-Step Guide

Navigate to Incident Documentation from the Module Stack and select EMS Incident List.
Locate the completed ePCR you want to update and click the Eyeball icon
Scroll down to the Attachments section and select Add
Browse for and select the file you want to upload.
Select the appropriate Document Type.
Click Save.
After the attachment has been uploaded, click Finalize Attachment Updates.
When prompted, select Finalize to confirm the changes.
Verify the attachment now appears in the Attachments section with a finalized status.
Close the ePCR when finished.
(Optional – Administrator Verification) Navigate to the EMS Record Log to confirm.