Purpose Statement
The visual indicator for incomplete apparatus details helps users quickly identify when one or more apparatus records within a fire incident report are missing required information.
This indicator supports more accurate incident documentation by showing a red badge in the Actions column of the Fire Incident List. The number displayed in the badge represents how many apparatus entries still need required details completed.
Background Information
This feature is used within Incident Documentation to help agencies manage incomplete apparatus data on fire incident reports.
The indicator is especially useful for multi-company incidents where one company may be responsible for completing the overall incident report, while other responding apparatus crews are responsible for completing their own apparatus details.
Before the indicator appears, two conditions must be met:
- Required apparatus fields must be configured in workflows on the setup side.
- The incident report must be in an Incomplete status.
If the report is in a Not Started status, the incomplete apparatus details indicator will not display.
Required Permissions
Users must have the appropriate permissions to access and update fire incident documentation.
At minimum, confirm the user’s role allows them to:
- Access Incident Documentation.
- View the Fire Incident List.
- Open fire incident reports.
- Edit apparatus details within an incident report.
- Save updates to fire incident documentation.
Exact permission names may vary by agency configuration. Review your agency’s First Due role and permission settings to confirm that the user has access to the Incident Documentation module and can edit apparatus information.
Video
Step-by-Step Guide
1. Navigate to the Fire Incident List
- Go to Incident Documentation.
- Select Fire Incident List.
- Locate the incident report you need to review.
2. Review the Apparatus Indicator
- Find the Actions column for the incident.
- Look for the apparatus icon.
- Check whether a red badge appears above the apparatus icon.
The number in the red badge indicates how many apparatus entries have incomplete required details.
3. Confirm the Report Status
- Verify that the report is in an Incomplete status.
- If the report is Not Started, the incomplete apparatus indicator will not appear.
- Once the report has been started and is incomplete, the indicator can display when required apparatus details are missing.
4. Filter to Incomplete Apparatus Data
- Select the filter option.
- Choose Incomplete Apparatus Data.
- Select the specific apparatus you need to review.
This filters the incident list to show reports where that apparatus has incomplete required details.
5. Open the Apparatus Details
- Select the apparatus icon from the Actions column.
Choose the applicable apparatus from the list.
- Review the apparatus details screen.
Required fields that are missing information will be highlighted in red.
6. Complete the Required Fields
- Enter the required apparatus information.
- Complete any fields configured as required by your agency’s workflow, such as:
- En route information
- Actions taken
- Other agency-required apparatus details
7. Save the Apparatus Details
After entering the required information, select Save.
- Return to the incident list or apparatus indicator.
- Confirm that the red badge count has updated.
Best Practices
Use the red badge count to quickly identify which incident reports still need apparatus details completed.
Review incomplete apparatus data before finalizing or submitting an incident report.
For multi-company incidents, each responding apparatus crew should confirm that their assigned apparatus details are complete.
Configure required apparatus fields carefully in workflows so the system flags only the data your agency truly needs.
Do not assume the primary reporting company has completed details for all responding apparatus.
Avoid leaving required apparatus fields blank, as this may delay report completion or affect reporting accuracy.
Troubleshooting & FAQs
Why is the red apparatus indicator not showing?
The report may still be in a Not Started status. The indicator only appears when the report is in an Incomplete status and required apparatus details are missing.
Why does the badge show a number above the apparatus icon?
The number represents how many apparatus entries are missing required details within that incident report.
Why are some apparatus fields highlighted in red?
Fields highlighted in red are required based on your agency’s configured workflows and must be completed before the apparatus details are considered complete.
Can I filter the incident list to only show incomplete apparatus data?
Yes. Use the filter option and select Incomplete Apparatus Data, then choose the applicable apparatus.
Who should complete apparatus details on a multi-company incident?
Each agency should follow its internal documentation process. In many cases, the company responsible for the overall incident report completes the main report, while individual apparatus crews complete their own apparatus-specific details.
Why did the badge count decrease after saving?
The badge count updates as apparatus details are completed. If one apparatus entry is corrected and saved, the number should decrease by one.