Purpose Statement

This article explains how to use filters within the Fire Incident List to narrow incident results by date, status, apparatus, dispatch incident type, and other available criteria. Filtering helps users quickly locate specific incident reports, review targeted data sets, and manage large incident lists more efficiently.

Background Information

The Fire Incident List displays incident reports based on the selected list view and configured date range. Users can access the list by navigating to Incident Documentation > Fire Incident List.

By default, the list displays All Incidents Reported, unless the user has selected a different favorite view. The results are also filtered by the date and time group configured by agency administrators.

Users can filter incident data using the Search feature or the Filter feature. Custom or shared views may already include filter criteria, so users should review the selected view when expected incidents do not appear.

Required Permissions

The specific permissions required were not identified in the provided transcript.

Users generally need access to Incident Documentation and the Fire Incident List to view and filter incident records. Administrative users may control default date and time group settings or shared view configurations depending on agency setup.

Video

Step-by-Step Guide
 

1. Navigate to the Fire Incident List

1. Select the First Due icon.
2. Go to Incident Documentation.
3. Select Fire Incident List.
4. Review the selected list view.

The standard view is typically All Incidents Reported, unless a different favorite view has been selected.

 

2. Review the Current List View and Date Range

1. Confirm which list view is currently selected.
2. Review the date range applied to the list.
3. Keep in mind that the default date range is based on the date and time group configured by administrators.

For example, the list may be set to display incidents from the last 15 days.

 

3. Open the Filter Panel

1. Select the Filter option.
2. Review the available filter fields.
3. Use the Push Pin icon if you want the filter panel to remain open while you interact with the list.

When the filter panel is pinned, users can move around the screen and continue adjusting filters without the panel closing.

 

4. Adjust the Date Filter

1. In the filter panel, locate the date filter.
2. Change the date range as needed.

For example, you can adjust the range from the last 15 days to the last 90 days.

 

5. Add Additional Filter Criteria

1. Select additional filter fields as needed.
2. Available options may include:
   • Status
   • Apparatus
   • Dispatch incident type
   • Other available incident list fields
3. Choose the desired value.

Example: To locate structure fire incidents from the last 90 days, set the date range to Last 90 Days and select Structure Fire under Dispatch Incident Type.

 

6. Apply the Filter

1. Select Apply.
2. Review the updated Fire Incident List.
3. Confirm the applied filters displayed above the list.

If the filter panel is pinned, it will remain open after applying the filter so you can quickly make additional changes.

 

7. Remove an Individual Filter

1. Locate the applied filter displayed above the incident list.
2. Select the X next to the filter you want to remove.

Some filters, such as the date filter, may act as required or “hard” criteria and may not display an X for removal.

 

8. Clear or Reset Filters

1. To clear filters from the list, select Clear Filter from the applied filter area.
2. Alternatively, reopen the Filter panel.
3. Select Reset Filter.

Resetting the filter returns the list to the standard date filter associated with the current configuration.

 

9. Check Pagination

1. Review the pagination controls at the bottom of the Fire Incident List.
2. Confirm whether additional pages of results are available.
3. Move through pages as needed to view all matching incidents.

Filtered results may include more incidents than are visible on the current page.
 

Best Practices

• Confirm the selected list view before applying filters.
• Remember that custom or shared views may already include filter criteria.
• Use the date range first to define the reporting period.
• Add more specific filters, such as status, apparatus, or dispatch incident type, after setting the date range.
• Pin the filter panel when testing multiple filter combinations.
• Check pagination after applying filters to make sure all results are reviewed.
• Use Reset Filter when you want to return to the standard list configuration.
• Remove individual filter chips when you only need to adjust one filter value.

Troubleshooting & FAQs

Why am I not seeing all incidents in the Fire Incident List?
The selected list view may already include filter criteria. The list may also be limited by the configured date range. Check the selected view, applied filters, date range, and pagination.

Why does the list default to a specific date range?
The default date range is based on the date and time group configured by agency administrators.

Can I keep the filter panel open while reviewing results?
Yes. Select the Push Pin icon in the filter panel to keep it open while interacting with the Fire Incident List.

Why can I remove some filters but not the date filter?
Some filters display an X and can be removed individually. The date filter may be treated as required criteria and may need to be changed or reset from the filter panel.

How do I return to the default filter settings?
Select Clear Filter from the applied filter area or open the filter panel and select Reset Filter.

Why do I only see some of the matching incidents?
Check the pagination controls at the bottom of the list. Additional matching records may appear on another page.