NEMSQA Dashboard (National EMS Quality Alliance)
Purpose Statement
The NEMSQA Dashboard in Advanced Data Insights provides a comprehensive view of EMS clinical performance based on National EMS Quality Alliance (NEMSQA) measures.
This dashboard enables agencies to monitor adherence to nationally recognized clinical standards, identify performance trends, and support continuous quality improvement initiatives across patient care.
Background Information
The Advanced Data Insights dashboards are designed to transform operational and clinical data into actionable insights through interactive analytics and performance tracking.
The NEMSQA Dashboard evaluates EMS performance against standardized quality measures defined by the National EMS Quality Alliance, helping agencies assess consistency in care delivery, interventions, and documentation.
This dashboard allows users to:
- Monitor performance across multiple NEMSQA measures
- Identify trends over time
- Compare outcomes across patient populations
- Detect geographic variations in care delivery
Important:
Advanced Data Insights dashboards are part of a paid upgrade package and may not be available to all agencies. If this dashboard is not visible, contact your Client Success Manager.
Prerequisites:
- Access to Advanced Data Insights
- ePCR module with documented EMS patient care data
- Accurate and complete clinical documentation
Required Permissions
Users must have appropriate permissions to access dashboards and EMS clinical data.
Typical permissions include:
- Advanced Data Insights access
- Dashboard view permissions
- ePCR or EMS reporting data access
Recommended roles:
- Administrators
- Chiefs
- EMS leadership
- Clinical and quality improvement staff
- Training personnel
- Medical directors
- Data analysts and accreditation teams
Video
Video Placeholder: Add training or walkthrough video here
Step-by-Step Guide
- Go to the First Due logo.
- Access the module stack.
- Select the Dashboard module.
- Select either Dashboards or Dashboard List.
- Select the NEMSQA Dashboard from the drop-down list.
Dashboard Features & Highlights
Performance Summary Overview
- View high-level performance across all NEMSQA measures
- Compare KPI scores across measures and populations
- Drill into specific measures using the Details option
Measure-Specific Dashboards
- Each NEMSQA measure has a dedicated dashboard page
- Consistent layout across measures for easy analysis
- Standardized metrics aligned with national definitions
KPI Performance Cards
- Quickly assess:
- Overall performance
- Adult patient performance
- Pediatric patient performance
- Higher percentages indicate stronger adherence to quality measures
Trend Analysis (Performance by Month)
- Track performance changes over time
- Identify improvements or declines
- Evaluate the impact of training or protocol updates
Geographic Insights
- Map visualizations show performance by ZIP code
- Identify regional trends or gaps in care delivery
- Support targeted training and operational improvements
Date Filtering
- Use the PSAP Call Datetime filter to adjust reporting periods
- Example: Last 12 months including the current month
- Filters dynamically update all dashboard visuals
Key Clinical Measures
The dashboard includes a wide range of NEMSQA measures such as:
- Airway management (e.g., intubation success, oxygenation)
- Respiratory care
- Trauma assessment and transport decisions
- Stroke and seizure treatment
- Pediatric-specific care and safety measures
Best Practices
- Ensure complete and accurate documentation in ePCR records
- Regularly review dashboard trends to identify improvement opportunities
- Compare adult vs. pediatric performance to uncover care gaps
- Use geographic data to guide targeted training initiatives
- Align dashboard usage with quality improvement and compliance programs
Avoid:
- Relying on incomplete or inconsistent documentation
- Ignoring population-specific performance differences
- Making decisions without validating underlying data when needed
Troubleshooting & FAQs
Why are some measures showing low performance?
Low performance may result from missing documentation, incomplete treatments, or failure to meet measure criteria.
Where does the data come from?
All data is sourced from EMS patient care records documented in the ePCR module.
Why are some patient populations missing?
Some measures only apply to specific populations (e.g., adult or pediatric), which may limit available data.
Why is the dashboard not visible?
This dashboard may require an Advanced Data Insights subscription. Contact your Client Success Manager for access.
How can performance be improved?
Improving documentation accuracy and reinforcing clinical protocols will directly improve measure results.
Who should use this dashboard?
EMS leadership, clinical staff, quality improvement teams, and medical directors responsible for patient care performance.