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Completing an Incident Report - Wrap Up

Purpose Statement

The Wrap Up section of the First Due Incident Report allows users to document incident narratives, review apparatus narratives, record incident impediments, and complete electronic signatures before submitting an incident report.

Background Information

The Wrap Up section contains two subsections:

  • Narrative: Includes the Department Narrative, CAD Narrative, Incident Impediment, and Apparatus Narratives.
  • Signatures: Allows users to assign the Officer in Charge and Member Completing the Report and capture electronic signatures.

Available fields and options may vary depending on your department's configuration.

Required Permissions

Users must have the appropriate permissions to access and edit Incident Reports.

Note: Specific permissions and available features may vary based on your department's configuration and assigned user role.

Video

Step-by-Step Guide

Step 1: Access the Wrap Up Section

  1. Open the desired Incident Report.
  2. Select Wrap Up to access the Narrative and Signatures subsections.

 

Step 2: Complete the Department Narrative

The Department Narrative provides a free-text field for documenting an overall summary of the incident.

  1. Enter the incident narrative directly into the Department Narrative field.
  2. If your department uses narrative templates:
    • Select the template option and use the caret to preview available templates.
    • Toggle on the desired template and select Apply.
    • Review and modify the inserted narrative as needed.

Note: Narrative templates are only available if configured by your department.

 

 

Step 3: Review the CAD Narrative

If enabled by your department, the CAD Narrative field displays notes received from the CAD system.

  1. Review the imported CAD notes.
  2. Edit the narrative as needed to ensure accurate documentation.

Note: The CAD Narrative field is only available when enabled in your department's configuration.

 

Step 4: Document Incident Impediments

Use the Incident Impediment field to document circumstances that delayed or complicated the incident response.

  1. Enter any impediments encountered while en route or on scene.
  2. If available, apply an incident impediment template and modify the information as needed.

Examples include railroad crossing delays, aggressive animals, or hoarding conditions that interfere with operations.

 

Step 5: Review Apparatus Narratives

If enabled, the Apparatus Narratives area displays narratives associated with responding apparatus.

  1. Review the available apparatus narratives and identify any that are incomplete.
  2. Select the Apparatus Narrative hyperlink for an apparatus that requires additional documentation.
  3. Complete the narrative within the Apparatus tab.

Note: Apparatus Narratives are only displayed if your department utilizes this feature.

 

Step 6: Assign the Officer in Charge

Under Signatures, the Officer in Charge and Member Completing the Report may be linked or managed independently, depending on department configuration.

  1. Select Add under Officer in Charge.
  2. Choose the appropriate member and select Save.
  3. The member's information will update, including their position, rank, and/or assignment.

 

Step 7: Verify the Member Completing the Report

  1. Review the assigned Member Completing the Report.
  2. If a different member needs to be assigned, select Edit and update the information.

Note: Depending on department configuration, the Officer in Charge and Member Completing the Report may be different individuals.

Step 8: Complete the Electronic Signature

An unsigned report will display Pending next to the member's name.

  1. Select Edit for the appropriate member.
  2. Complete the signature using one of the available methods:
    • Draw Signature: Manually draw your signature.
    • Fill Signature: Apply a previously configured signature, if available.
  3. Select Save to apply the signature.

 

Best Practices

  • Use Narrative Templates: Apply department-approved templates to maintain consistent documentation.
  • Review Narratives: Ensure all narratives accurately reflect the incident before submission.
  • Document Impediments: Record circumstances that delayed or complicated the response.
  • Check Apparatus Narratives: Verify that all necessary apparatus documentation has been completed.
  • Confirm Personnel: Ensure the correct Officer in Charge and Member Completing the Report are assigned.
  • Complete Signatures: Review signature statuses and complete any pending signatures before submitting the report.

Troubleshooting & FAQs

Why can't I see the CAD Narrative field?

The CAD Narrative field must be enabled in your department's configuration.

Why aren't narrative templates available?

Narrative templates must be configured by your department. If none are available, narratives can be entered manually.

Can I edit a narrative after applying a template?

Yes. Template content can be edited or expanded after it is applied.

Why is an apparatus narrative missing?

The narrative may not have been completed. Select the Apparatus Narrative hyperlink to access the Apparatus tab and complete the documentation.

Can the Officer in Charge and Member Completing the Report be different individuals?

Yes. Depending on department configuration, these fields can be managed independently or linked together.

Why does the signature display Pending?

A Pending status indicates that the electronic signature has not been completed. Select Edit, provide the signature, and save.

Can I use a saved signature?

Yes. If configured, the Fill Signature option allows you to apply a previously configured signature.