Purpose Statement
This article explains how to locate and sign up for an eligible event using the Events & Activities module in First Due. It also covers how to cancel an event sign-up when you are no longer able to attend.
Background Information
The Events & Activities module provides a centralized location for viewing and managing agency events, planned training, and other activities. The module includes a calendar view that allows personnel to navigate through scheduled events and quickly access event details.
When an event has been configured to allow sign-ups, eligible users can submit a sign-up request directly from the event. Depending on the event's configuration, the request may be sent to the event creator for confirmation.
Required Permissions
Users must have access to the Events & Activities module and be able to view the applicable event.
The publicly available First Due documentation reviewed for this article does not identify a specific named permission required to sign up for an event. If a user cannot access Events & Activities, view an expected event, or see the Sign Up option, an agency administrator should review the user's role and permissions as well as the configuration of the event.
Video
Step-by-Step Guide
1. Navigate to Events & Activities
From the First Due module stack, select Events & Activities.
Navigate to Daily Operations.
The system opens the Calendar view.
2. Navigate the Calendar
Use the available calendar controls to locate the date of the event.
You can:
- Use the arrows to move between months.
- Use the drop-down menu to navigate the calendar.
- Select a specific date from the calendar.
3. Select the Event
Locate the event you want to attend.
Select the event to open its details.
If the event is eligible for sign-up, a Sign-Up option appears.
Select Sign Up.
Your request is sent to the event creator for confirmation of your eligibility.
4. Cancel Your Sign-Up
If you need to cancel your participation, select the event again.
Select Cancel.
Enter the reason for your cancellation when prompted and complete the cancellation.
Best Practices
- Verify that you have selected the correct event and date before submitting your sign-up.
- Sign up as early as possible when an event has limited availability.
- Remember that submitting a sign-up may not mean you have been confirmed for the event. The event creator may need to verify your eligibility.
- If you can no longer attend, cancel your sign-up promptly so the event organizer has accurate participation information.
- Provide a clear and appropriate reason when canceling your participation.
Troubleshooting & FAQs
Why don't I see the Sign-Up option on an event?
The Sign-Up option is only displayed when the event is eligible for sign-up. If you believe you should be able to register, contact the event creator or your agency administrator to verify the event configuration and your access.
Does selecting Sign Up automatically confirm that I can attend?
Not necessarily. As demonstrated in this workflow, the sign-up is sent to the event creator for confirmation of your eligibility.
How do I cancel my sign-up?
Open the event from the calendar, select Cancel, and provide a reason for the cancellation.
Why can't I find the event on my calendar?
Confirm that you are viewing the correct date or month. Use the calendar arrows, drop-down menu, or date selector to navigate to the appropriate date. If the event is still unavailable, contact your agency administrator or event creator.
Can I sign up for every event shown on the calendar?
No. An event must be configured as sign-up eligible for the Sign-Up option to appear.