What is Community Connect?
Community Connect is a secure online portal that allows residents and businesses to share important information about their homes and properties directly with local fire departments and emergency responders.

How It Helps You and Your Community

For Residents:

• Register your household details, including emergency contacts
• Share important information such as functional needs, mobility challenges, or other considerations that can help first responders provide better care during an emergency
• Request fire safety services like smoke alarm installations, battery replacements, and inspections
• Apply for burn permits online without visiting the fire station
• Receive safety alerts, weather warnings, and community notifications
• Update and manage your property information anytime

For Emergency Responders:
When firefighters and paramedics respond to your address, they have immediate access to critical information that helps them:

• Identify residents who may need additional assistance, including those with functional or access needs
• Understand your home’s layout and potential hazards
• Quickly contact the right people in an emergency
• Deliver faster, more informed, and more effective care

Key Features

Safety Services:

• Online smoke alarm service requests (installation, battery replacement, inspection)
• Burn permit applications with real-time status tracking
• Emergency contact management

Communication:

• Receive emergency alerts and weather warnings
• Stay informed about community events, meetings, and service updates

Property Information:

• Securely share household and property details with first responders
• Update your information anytime
• Manage multiple properties if needed

Security and Privacy
All information shared through Community Connect is stored securely within First Due’s system and is only accessible to authorized emergency personnel. Your data is protected and used solely for emergency response and fire safety purposes.

Getting Started
Contact your local fire department to find out if Community Connect is available in your area and how to register. Once enrolled, you’ll have 24/7 access to manage your information and request services online.