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Knowledge Center

Fire Investigation Setup - Adding External Resources

Purpose Statement

The External Resources feature allows administrators to create and manage web links that investigators can quickly access while documenting Fire Investigations. These resources provide convenient access to external websites, reference materials, and agency-approved tools without leaving the Fire Investigation workflow.

Background Information

External Resources are configured in Investigation Setup and become available to users through the Resources button within a Fire Investigation. Administrators can add, edit, and remove resources as needed, ensuring investigators always have access to the most current reference materials.

Examples of External Resources include:

  • State or federal fire investigation references
  • Building code websites
  • Weather services
  • NFPA resources
  • Agency-specific reference documents
  • Other approved online resources

Required Permissions

Users typically need:

  • Fire Investigation Access
  • Investigation Setup
  • Manage External Resources
  • Configuration Administration

Permissions may vary by agency configuration.

Video

Step-by-Step Guide


1. Navigate to Investigation Setup

  1. Navigate to Fire Investigation.
  2. Select Investigation Setup.


 


 

 

 

 

 

 

2. Open External Resources

  1. Select the External Resources section.


 

 

 

 

 

 

 

 

 

 

3. Add a New External Resource

  1. Select + Add.
  2. The Add External Resource modal opens.

 

4. Enter Resource Information

  1. Enter the following information:
    • Name – The display name that users will see.
    • URL – The web address for the external resource.
  2. For best accuracy, copy and paste the URL directly into the field.
  3. Select Save.

 

5. Manage Existing External Resources

  1. Review the list of configured External Resources.
  2. From the Actions column:
    • Select the Pencil icon to edit the resource name or URL.
    • Select the Trashcan icon to delete the resource.

 

6. Bulk Delete Resources

  1. Select the checkboxes next to one or more resources.
  2. Select the Trashcan button to delete the selected resources.

 

7. Confirm Resource Deletion

  1. A confirmation dialog appears before the resource is deleted.
  2. Select Delete to confirm the removal.

 

 

 

 

 

 

 

 

 

 

 

8. Access External Resources During an Investigation

  1. Open a Fire Investigation.
  2. Select the Resources button.
  3. Choose a resource from the dropdown list.
  4. The selected resource opens in a new browser tab.

 

 

 

 

 

 

 

 

 

Best Practices

  • Use descriptive names so investigators can quickly identify each resource.
  • Verify URLs before saving to ensure links open correctly.
  • Regularly review and update resources to remove outdated or broken links.
  • Include only trusted, agency-approved websites and references.
  • Use bulk delete to efficiently remove multiple obsolete resources.

Troubleshooting & FAQs

Why isn't my External Resource appearing in the Resources menu?
Verify that the resource was saved successfully and refresh the Fire Investigation if necessary.

Why won't the website open?
Check that the URL is entered correctly. Copying and pasting the full web address helps prevent formatting errors.

Can I edit an existing resource?
Yes. Select the Pencil icon in the Actions column to update the resource name or URL.

Can I delete multiple resources at once?
Yes. Select the desired resources using the checkboxes and then select the Trashcan button.

Where do investigators access these resources?
Configured External Resources are available from the Resources button within a Fire Investigation and open in a new browser tab.