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Fire Investigation Setup - Adding External Resources

Purpose Statement

The External Resources feature in Investigation Setup allows agencies to create and manage quick-access links to outside websites and reference materials used during Fire Investigations. This helps investigators open important resources directly from an Investigation record without leaving the workflow.

Background Information

External Resources are configured in Investigation Setup and can include links to websites, reference tools, regulatory sources, or other external systems. Once added, these resources become available from the Resources button within an Investigation, where users can open the selected link in a new tab.

Administrators can:

  • Add new external resources
  • Edit existing resources
  • Delete single or multiple resources
  • Reorder how resources appear in the list

This setup helps standardize access to commonly used investigative references.

Required Permissions

Users typically need permissions related to:

  • Fire Investigation
  • Investigation Setup
  • Manage External Resources
  • Create/Edit Setup Records

Permission names may vary by agency configuration.

Video

Step-by-Step Guide

1. Navigate to External Resources

  1. Navigate to Fire Investigation.
  2. Select Investigation Setup.
  3. Select the External Resources tab.

 

2. Add a New External Resource

  1. Select + Add Resource.
  2. In the Add External Resource modal, enter:
    • Name — the display name of the resource
    • URL — the web address of the resource
  3. For best accuracy, copy and paste the URL directly into the field.

 

3. Manage Existing External Resources

  1. Review the list of configured External Resources.
  2. In the Actions column:
    • Select the pencil icon to edit the resource name or URL
    • Select the trashcan icon to delete the resource

 

4. Bulk Delete Resources

  1. Select the checkboxes next to the resources you want to remove.
  2. Select the trashcan button to delete the selected resources.

 

5. Confirm Deletion

  1. When deleting a resource, a warning modal will appear.
  2. Confirm the deletion to proceed.

 

6. Reorder External Resources

  1. Use the three stacked lines next to a resource to drag it to a new position.
  2. Reordering changes how the resources appear in the list.

 

7. Save Changes

  1. After adding, editing, deleting, or reordering resources, select Save.

 

8. Access External Resources from an Investigation

  1. Open an Investigation record.
  2. Select the Resources button.
  3. Choose a resource from the dropdown list.
  4. The selected link will open in a new tab.

Best Practices

  • Use clear, recognizable resource names so investigators can quickly find the correct link.
  • Copy and paste URLs to reduce errors.
  • Periodically review resources to remove outdated or broken links.
  • Order resources by frequency of use so the most important links appear first.
  • Save changes after any updates to ensure the list is current.

Troubleshooting & FAQs

Why is the Resources button not showing links in an Investigation?
Make sure External Resources have been created and saved in Investigation Setup.

Why won’t a resource open correctly?
Check the URL for accuracy and confirm it was entered correctly.

Can I edit a resource after creating it?
Yes. Use the pencil icon in the Actions column to update the resource name or URL.

Can I delete multiple resources at once?
Yes. Select the checkboxes next to the desired resources and use the trashcan button to bulk delete.

How do I control the order of resources in the dropdown?
Drag and drop resources using the three stacked lines to reposition them.