Purpose Statement
Radio frequency management in First Due allows departments to create and maintain a library of radio frequencies that can be utilized in the command board during incidents. This feature ensures incident commanders have quick access to appropriate communication channels and can efficiently coordinate radio communications across different operational areas and resources.
Background Information
Radio frequencies are a critical component of the command setup system, providing incident commanders with pre-configured communication channels for different types of incidents and operational needs. These frequencies integrate with command templates and can be selected as default options for specific incident types. Proper radio frequency management ensures seamless communication coordination during emergency responses and helps maintain clear command and control structures.
- Default frequency selection for command templates
- Quick frequency changes during active incidents
- Standardized communication channel organization
- Integration with incident command structure
Required Permissions
Users must have the appropriate level of the Incident Commands Templates permission configured in their role:
- Read: View command boards in read-only mode
- Update: Modify command board settings and information
- Create: Initiate new command boards and add custom items
- Delete: Remove command board elements and complete incidents
Video
Step-by-Step Guide
- Open the Main Menu
- Select Response
- Select Command Setup
3. Search for Existing Radio Frequencies
- Use the search field at the top of the page
- Enter the radio frequency name or partial text
- Review the returned results
Users can also:
- Filter by the user who created the frequency
The search uses fuzzy search functionality, meaning:
- Partial matches may appear
- Similar text matches may also display
To clear the search:
- Select Reset
4. Customize Displayed Columns
- Select the column dropdown menu
- Choose which columns should display
5. Columns can also be:
- Rearranged
- Resized
- Sorted ascending
- Sorted descending
- Reset to default sorting
6. Create a New Radio Frequency
- Select the Add Radio Frequency button
7. Complete the required and optional information:
B. Enter a Description.
C. Select Create.
- Locate the frequency in the list
- Select the Pencil Icon
- Make the necessary changes
- Select Save
- Select the archive or file box icon next to the frequency
- Select Confirm
The frequency will move to the archived list.
- Navigate to the archived list
- Select the checkmark next to the desired frequency
- Select Confirm
The radio frequency will return to the active list and become available for use.
11. Bulk Archive Multiple Radio Frequencies
- Select one or more checkboxes next to the desired Radio Frequencies
- Select the Bulk Archive button
- Confirm the archive action
12. Bulk Add Radio Frequencies
- Select the Bulk Add button
- Enter multiple radio frequency entries into the text field
- Place each entry on a separate line
Each entry should follow this format:
- Radio Frequency Name, Description
Example:
- TAC 1, Primary tactical fireground channel
- Command 2, Incident command operations channel
Once complete:
- Select Preview Import
During preview:
- Entries are compared against existing radio frequencies
- Duplicate entries are marked invalid
- Invalid entries will not import
To complete the import:
- Select Import
All valid records will appear in the radio frequency list.
Best Practices
Frequency Naming:
- Use clear, descriptive names that indicate the frequency's purpose
- Follow your department's radio communication protocols
- Include channel numbers or identifiers when applicable
- Consider using standardized naming conventions across all frequencies
Description Guidelines:
- Provide detailed information about when and how the frequency should be used
- Include any special protocols or restrictions
- Note if the frequency is for specific incident types or operational areas
- Add contact information or coordination requirements if applicable
Organization and Management:
- Regularly review frequency list for accuracy and relevance
- Archive unused or outdated frequencies rather than deleting them
- Coordinate with dispatch and other agencies when creating shared frequencies
- Keep active frequency list manageable and focused on commonly used channels
Integration with Command Templates:
- Assign appropriate default frequencies to command templates based on incident type
- Consider having backup or secondary frequencies available
- Ensure frequency assignments align with your department's incident action plans
Troubleshooting & FAQs
Q: Why can't I see a radio frequency I created in my command template options?
A: Only active (non-archived) radio frequencies appear in template selection lists. Check if the frequency was accidentally archived and reactivate it if needed.
Q: Can I delete a radio frequency permanently?
A: The system uses archiving instead of permanent deletion to maintain data integrity. Archived frequencies can always be reactivated if needed in the future.
Q: What happens to command templates that use a radio frequency I archived?
A: Command templates retain their frequency assignments even if the frequency is archived. However, you may want to edit affected templates to select an active frequency.
Q: Can multiple command templates use the same radio frequency?
A: Yes, radio frequencies can be shared across multiple command templates. This is useful for common operational frequencies used across different incident types.
Q: Is there a limit to how many radio frequencies I can create?
A: The system doesn't impose a strict limit, but it's best practice to maintain a manageable number of active frequencies that align with your department's actual communication needs.
Q: Can I change a radio frequency while an incident is active?
A: Yes, radio frequencies can be changed within the command board during active incidents, regardless of the template default setting.