FAQ's
CC Admin & Marketing Best Practices
Comprehensive administrative guidance and marketing strategies for AHJ personnel managing their Community Connect program. Find essential resources for program setup, user management, promotional activities, and ongoing program optimization.
Community Connect Portal (CC & HH Users)
Comprehensive how-to articles and guides for Community Connect Portal users. Whether you're a property owner (CC user) or a business owner (HH user) you'll find step-by-step instructions for using all Community Connect Portal features and services.
Users
Smoke Alarm List
Guidance for managing the Community Connect Smoke Alarm Program from the fire department perspective. Find comprehensive instructions for program administration, installation tracking, compliance monitoring, and community outreach coordination.
My Smoke Alarm List
Instructions for Community Connect users to access and manage their assigned smoke alarm installation requests through the My Smoke Alarm List feature. Learn how to view, update, and complete smoke alarm installations assigned to you individually.
Burn Permits
Permits Approval
Fire Burn Ban Areas
Guidance for managing Fire Burn Ban Areas within Community Connect. Learn how to configure, monitor, and enforce burn restrictions across different jurisdictions using location-based technology.