CC Admin & Marketing Best Practices
Community Connect Resources for Social Media
Purpose: To demonstrate how to view and download resources from your Community Connect Files page to be utilized externally in social media posts. 1. Visit your departments Community Connect Files Page This will typically be the same URL provided for ...
Understanding Community Connect CC and HH Reminders
Purpose Statement This feature provides automated email reminders to citizens and businesses with active Community Connect accounts, ensuring their account information remains current and accurate. The reminder system helps maintain data integrity ...
Building a Successful Community Connect Program
Purpose Statement This guide provides fire departments with a comprehensive framework for establishing and managing an effective Community Connect program. By following these strategic planning steps, departments can maximize community participation, ...
Understanding Community Connect Landing Page
Purpose Statement This guide explains the key elements of your Community Connect public-facing landing page and how each component works together to engage residents and encourage program participation. Understanding these elements helps you ...
Community Connect Traditional & Partnership Outreach Toolkit
Traditional Outreach Strategy Overview This toolkit focuses on non-digital outreach methods to complement your digital marketing efforts. Use this guide alongside the Community Connect Digital Promotion Toolkit for comprehensive community engagement. ...
Community Connect Digital Promotion Toolkit
Digital Marketing Strategy Overview Now that your Community Connect landing page is complete, the mission is getting people to actually visit the page. This toolkit covers all your digital resources and how to strategically utilize them to drive ...
Community Connect Marketing Toolkit
Marketing Strategy Overview Your community is ready to sign up and help your first responders—they just don't quite know why or how yet. This toolkit provides everything you need to get your community engaged, aware, and excited to join the process ...
What is Community Connect?
What is Community Connect? Community Connect is a secure online portal that allows residents and businesses in your community to share important information about their homes and properties directly with your local fire department and emergency ...
Popular Articles
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
NFIRS 101
First Due Academy: NFIRS 101 This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and ...
Assets 101
First Due Academy: Assets 101 This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module. In 101 level sessions we review fundamental module navigation, demonstrate ...
Welcome to the First Due Knowledge Base
Welcome Data drives the 21st century fire service...First Due puts you in the driver's seat. Thank you for becoming part of the First Due family of fire/EMS agencies, local administrators, and users of this remarkable system for managing your entire ...