XML to SFTP Connection

XML to SFTP Connection

Purpose

  1. To explain the XML to SFPT Connection.


Description

  1. Each incident and call update pushes a JSON, XML, TXT or other standard file format to a SFTP (Secure File Transfer Protocol) site for First Due to access and extract. 

  2. Pros
    1. Enables First Due to access all or most of the information CAD has of the incident.
    2. Does not require us to intrude into CAD neutralizing security concerns. 
    3. This export format is often used by CAD to push call information to Incident Reporting and RMS systems. Copy's of previous work can be utilized if they are sending call information in a timely enough interval (5 - 15 seconds).

  3. Cons
    1. Requires more work for CAD to set-up. 
    2. Latency. CAD should push the data every 5 - 15 seconds. Longer gaps need to be avoided. 

NOTE - Any work required from CAD often requires approval. This approval process sometimes takes time. Please work on introducing First Due to your CAD connect ASAP. 

    • Related Articles

    • First Due SFTP Connector Installation Guide

      Information The following guide is designed to assist you with setting up First Due's SFTP Connector on a local server. Download the Connector Installer (attached to this article - at the bottom) to begin at Step 1. Prerequisites A supported version ...
    • API Connection

      Purpose To explain that First Due supports an API connection Related Article First Due REST API Documentation Description First Due supports CAD IT teams in connecting to First Due with APIs. CAD IT would be responsible for writing code to post to ...
    • Ad-Hoc Reporting: Report Schedule

      Purpose Statement Learn how to configure automated report scheduling and delivery within the Ad-Hoc Reports module. This feature allows administrators to set up recurring reports that automatically generate and send via email or SFTP on a ...
    • ePCR: Create and Document without Internet Connection

      Purpose Statement To explain how users can create, document, and sync an ePCR when an internet connection is unavailable. This capability supports continuous EMS documentation in remote areas or during connectivity interruptions, ensuring no data is ...
    • Connecting First Due to CAD

      Purpose This article reviews the various types of connections that First Due uses when setting up CAD links Importance of Connecting First Due to CAD The following are just a few of the many benefits of enabling First Due to receive dispatches from ...