XML to SFTP Connection

XML to SFTP Connection

Purpose

  1. To explain the XML to SFPT Connection.

Description

  1. Each incident and call update pushes a JSON, XML, TXT or other standard file format to a SFTP (Secure File Transfer Protocol) site for First Due to access and extract. 

  2. Pros
    1. Enables First Due to access all or most of the information CAD has of the incident.
    2. Does not require us to intrude into CAD neutralizing security concerns. 
    3. This export format is often used by CAD to push call information to Incident Reporting and RMS systems. Copy's of previous work can be utilized if they are sending call information in a timely enough interval (5 - 15 seconds).

  3. Cons
    1. Requires more work for CAD to set-up. 
    2. Latency. CAD should push the data every 5 - 15 seconds. Longer gaps need to be avoided. 

NOTE - Any work required from CAD often requires approval. This approval process sometimes takes time. Please work on introducing First Due to your CAD connect ASAP. 

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