EMS Setup - Certification Levels

EMS Setup - Certification Levels

Purpose Statement

  1. This article demonstrates how to set a user's EMS certification level in order to make the user available for ePCR documentation and ensure NEMSIS compliance requirements are met.

Background Information

  1. EMS certification levels are critical components for ePCR documentation as they determine which personnel can be assigned to incidents and what level of care documentation is required. The system requires both an EMS practice level and current licensure information to make users eligible for ePCR documentation.
  2. NEMSIS standards mandate that all personnel involved in patient care must have their certification levels properly documented. This information affects care level validation, scope of practice verification, and compliance reporting. Without proper certification level setup, users cannot be selected for ePCR assignments.

Required Permissions

To complete this task, users need the following First Due permissions:

Admin - User

  • Read
  • Update

EMS Setup - Manage

  • Allow

These permissions ensure users can access the Personnel module, modify user information, and configure NEMSIS-related data for ePCR eligibility.

Related Articles

  1. Personnel: NEMSIS Information Guide

Video


Step-by-Step Guide

Step 1: Navigate to Personnel Module
  1. Navigate to Personnel -> Personnel List





Step 2: Locate the User
  • Using the search bar begin typing users name and select on the magnify glass to find users




  • Or use the Filter button to find a specific user then select Apply





Step 3: Access User Editor
  1. Click on the edit icon for the selected user





Step 4: Navigate to NEMSIS Section
  1. Click on NEMSIS to access certification and licensure configuration





Step 5: Configure Certification Level
  • Scroll to the Certification Level section
  • Enter the appropriate EMS practice level for the user
  • This field is required for ePCR documentation eligibility





Step 6: Complete Licensure Information
  • Scroll to the Licensure Information section
  • Enter current licensure details for the user
  • Ensure licensure information is current and valid





Step 7: Verify Minimum Requirements
  • Confirm that both EMS practice level and current licensure are properly configured
  • These are the minimum requirements for a user to be eligible for ePCR documentation





Step 8: Save Configuration
  • Save all changes to complete the certification level setup



Best Practices

  1. Regularly audit personnel certification levels to ensure accuracy and currency
  2. Coordinate with HR or training departments to maintain up-to-date certification information
  3. Set up automated reminders for certification renewal dates
  4. Document certification level changes for compliance tracking
  5. Verify certification levels match actual personnel qualifications and scope of practice
  6. Review state-specific requirements for EMS practice levels and licensure
  7. Ensure all active field personnel have properly configured certification levels
  8. Maintain backup documentation for all certification and licensure information

Troubleshooting & FAQs

Why can't I assign a user to an ePCR?
  1. Verify that both EMS practice level and current licensure information are properly configured in the NEMSIS section.
What EMS practice levels are available?
  1. Available practice levels are determined by NEMSIS standards and may include EMR, EMT, AEMT, Paramedic, and other state-specific levels.
How often should certification levels be updated?
  1. Certification levels should be updated whenever personnel receive new certifications, renewals, or when certifications expire.
What happens if a user's certification expires?
  1. Users with expired certifications may not be eligible for ePCR assignment depending on your agency's configuration and state requirements.
Can a user have multiple certification levels?
  1. The system typically records the highest level of certification, but may support multiple certifications depending on state requirements.
Where can I find more information about NEMSIS requirements?
  1. Refer to the Personnel: NEMSIS Information Guide for detailed requirements and guidelines.
What if my state has specific certification requirements?
  1. Contact your state EMS authority for state-specific certification level requirements and ensure your system configuration aligns with local regulations.


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