This article demonstrates how to set a user's EMS certification level in order to make the user available for ePCR documentation and ensure NEMSIS compliance requirements are met.
Background Information
EMS certification levels are critical components for ePCR documentation as they determine which personnel can be assigned to incidents and what level of care documentation is required. The system requires both an EMS practice level and current licensure information to make users eligible for ePCR documentation.
NEMSIS standards mandate that all personnel involved in patient care must have their certification levels properly documented. This information affects care level validation, scope of practice verification, and compliance reporting. Without proper certification level setup, users cannot be selected for ePCR assignments.
Required Permissions
To complete this task, users need the following First Due permissions:
Admin - User
Read
Update
EMS Setup - Manage
Allow
These permissions ensure users can access the Personnel module, modify user information, and configure NEMSIS-related data for ePCR eligibility.
Using the search bar begin typing users name and select on the magnify glass to find users
Or use the Filter button to find a specific user then select Apply
Step 3: Access User Editor
Click on the edit icon for the selected user
Step 4: Navigate to NEMSIS Section
Click on NEMSIS to access certification and licensure configuration
Step 5: Configure Certification Level
Scroll to the Certification Level section
Enter the appropriate EMS practice level for the user
This field is required for ePCR documentation eligibility
Step 6: Complete Licensure Information
Scroll to the Licensure Information section
Enter current licensure details for the user
Ensure licensure information is current and valid
Step 7: Verify Minimum Requirements
Confirm that both EMS practice level and current licensure are properly configured
These are the minimum requirements for a user to be eligible for ePCR documentation
Step 8: Save Configuration
Save all changes to complete the certification level setup
Best Practices
Regularly audit personnel certification levels to ensure accuracy and currency
Coordinate with HR or training departments to maintain up-to-date certification information
Set up automated reminders for certification renewal dates
Document certification level changes for compliance tracking
Verify certification levels match actual personnel qualifications and scope of practice
Review state-specific requirements for EMS practice levels and licensure
Ensure all active field personnel have properly configured certification levels
Maintain backup documentation for all certification and licensure information
Troubleshooting & FAQs
Why can't I assign a user to an ePCR?
Verify that both EMS practice level and current licensure information are properly configured in the NEMSIS section.
What EMS practice levels are available?
Available practice levels are determined by NEMSIS standards and may include EMR, EMT, AEMT, Paramedic, and other state-specific levels.
How often should certification levels be updated?
Certification levels should be updated whenever personnel receive new certifications, renewals, or when certifications expire.
What happens if a user's certification expires?
Users with expired certifications may not be eligible for ePCR assignment depending on your agency's configuration and state requirements.
Can a user have multiple certification levels?
The system typically records the highest level of certification, but may support multiple certifications depending on state requirements.
Where can I find more information about NEMSIS requirements?
Refer to the Personnel: NEMSIS Information Guide for detailed requirements and guidelines.
What if my state has specific certification requirements?
Contact your state EMS authority for state-specific certification level requirements and ensure your system configuration aligns with local regulations.
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