To explain how to setup the Responder Status mapping buttons (if applicable).
Video
Directions
1. Navigate to Response module.
2. Click on Setup.
3. Select the Responder Status tab.
4. From the Responder Status dropdown you can select what statuses to appear.
5. You can edit or change the name of the Status.
6. If you are using First Due's Mobile app to capture responding units' times (via the mobile app's status buttons), you can now enable unit status changes to auto-populate NFIRS incident times. This saves time when completing an incident report.
IMPORTANT:In order for this feature to work, each unit (apparatus) MUST be associated with a user. In this case, the user is an apparatus, not a person. In other words, when a mobile device is used for an apparatus for response, the user is logged in as an apparatus. To create a apparatus-based user, please see this KBA(Step 4).
7. Arrange Statuses by selecting on the three bars then drag and drop in the order you wish.
8. Delete a Status by selecting the Trash can icon.
Purpose In response to user input for a more enhanced experience on the web side of Responder to more closely match our popular Mobile Responder App, First Due is proud to reveal Responder V2 with Station View. This KBA will demonstrate the ...
Purpose To explain the setup and functionality of a Station View. Station View provides a "First Due Station Monitor" that can be set up as a static display that scans through incident details or displays new incident information as it becomes ...
Purpose To explain the features of the Incident toolbar within the Responder view. Video Features 1. From the Response module select Responder view. 2. Click the dispatch bell to display or hide the calls. 3. Toggle All Calls to alternate between ...
Purpose To give an overview of using the ArcGIS map in the Responder view. Video Overview From the Response module select the Responder view. Click on ArcGIS. Click to toggle the green address icons on/off. Note: You are able to access an Address' ...
Purpose To give an overview of the Responder view when using Google. Video Overview From the Response module within the Responder View. Google can be displayed in Map view. Or displayed in Satellite view. When in Satellite view the map can be tilted ...