Adding Users

Adding Users

Purpose

  1. To explain the process of adding Users to your system.
  2. Users are individuals who have access to the First Due system within your department.

IMPORTANT: If you work for more than one agency using First Due, a unique email address is required for each account you will access.  This security requirement ensures each agency can set permissions, views, features, addresses, layers, etc. for their users independent of other agencies. We apologize for the inconvenience and appreciate your understanding.

Video



Directions

1. Click on Admin/Users.






2. Click on Add User.


Click on Add User



3. Fill in the individuals:
  • Email
  • Password
  • Name
  • Phone Number






4. Unit User allows for tracking of units. When toggled on, you will be able to select a subtype (apparatus type) of the unit.

This must be turned on if your department wants to utilize unit tracking.
This should not be turned on for individuals. Only for units. 


Unit User allows for tracking of units. When toggled on, you will be able to select a subtype (apparatus type) of the unit.


5. Upload a Profile Image (optional) and select the users Role (permissions that they will have within FIrst Due.)


Upload a Profile Image (optional) and select the users Role (permissions that they will have within FIrst Due.)



6. Finally, determine if you want to:
  • Active
    • User is active in the department and has access to the system.
  • Send credentials to user
  • Will send the user their login information.
  • Create Personnel
    • Will create a personnel record for the individual.
  • Lock to Device
    • Will prevent the individual from logging into the First Due App on multiple mobile devices.
    • This is helpful for unit specific logins.
When your done, click Save.






7. To manage Users, from the User List, first click the three vertical dots to the right.
  1. Edit individuals using the pencil.
  2. Delete individuals by using the trash can.
  3. Force users to create a new password with the lock.
  4. Force user logout using the slashed silhouette.
  5. Deactivate a user using the X.


To manage Users, from the User List, first click the three vertical dots to the right.


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