Password Management - New User

Password Management - New User

Purpose

  1. To explain administrator password management for new users.


Related Article

  1. Adding / Editing Users


Video





Directions

  1. Navigate to Admin > Users.





  2. Select the New User button.





    For instructions on Adding a User, reference the Knowledge Base Article  Adding / Editing Users
     

  3. Enter the user's email address, password, and name.  Passwords are case sensitive.







  4. Before creating the user,  select the Send credentials to user box (this sends an email to the user with their credentials and a link to log in...see next step).







  5. The user will receive an email to the email address entered when creating the user.  The user can then select the hyperlink contained in the email to log in to First Due.






  6. The user will then use the log in credentials provided in the email and select the Sign in button.





  7. Once a new user has signed in successfully, we highly recommend they change their password by accessing their profile by selecting their name in the upper right corner.






  8. Select the Change Password tab on the top of the page, then:

    A. Enter your current password.

    B. Enter your new password.

    C. Confirm your new password.

    D. Select the Change Password.




Related Articles

  1. Adding / Editing Users

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