Mobile Response: Chat Functionality

Mobile Response: Chat Functionality

Purpose 

  1. To explain how to use the Chat Functionality within the Mobile App. 

NOTE: To create Chat Groups, see the Knowledge Base Article entitled Creating a New Chat Group in Responder.

Video


Directions 

1. Navigate to the Chat button at the bottom of the screen. 

2. Select the Chat Group that you want to send a message to. 
      -Chat groups can be set up to communicate to all individuals or select individuals within your department. 






3. Type your message, and click send. 






4. You can also send pre-set messages to members within your chat group. select the little blue button next to the message box and the preset messages will appear. 
      -Select the preset message that you want and it will automatically send to members within your chat group. 






5.  Users within your chat group will be notified via push notification of the chat message. 

    • Related Articles

    • Web Response: Chat Groups

      Purpose To demonstrate how to create and edit chat groups. NOTE: To create Chat Groups, the permission Admin > Chat Groups and Chat Preset Messages must be enabled. Video Directions 1. Navigate to Response module then select Chat Groups. 2. Click on ...

    • Mobile Response 201 - 17 May 2024

      First Due Academy - Mobile Response 201 Mobile Response 201 This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on an MDT. In 201 ...

    • Mobile Response 101 - 15 May 2024

      First Due Academy - Mobile Response 101 Mobile Response 101 This training session focuses on the features and functionalitywithin the First Due iOS and Android Responder Apps as well as using First Due during the time of response on an MDT. In 101 ...

    • Mobile Response 301 - 17 May 2024

      First Due Academy : Mobile Response 301 This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on an MDT. In 301 level sessions we ...

    • Creating or Editing a Chat Preset Message in Response

      Purpose To demonstrate how to create or edit a Chat Preset Message. NOTE: To create or edit Chat Preset Messages, the permission Admin > Chat Groups and Chat Preset Messages must be enabled. Video Directions 1. Navigate to the Response module. 2. ...