Frequently Asked Questions - Assets

Frequently Asked Questions - Assets

Equipment & Inventory

What is the difference between Equipment and Inventory?

Some factors to consider when deciding on what you should designate as Equipment vs. Inventory for your agency are:

      Equipment:
  1. High-cost items >$500
  2. Items with regular Preventative Maintenance or Testing requirements.
  3. Items that require repair after being damaged.
    1. Radios
    2. SCBA
    3. Gas Meters
    4. Thermal Imaging
    5. Cameras
    6. Turnout Gear
      Inventory
  1. Consumables
  2. Low-Cost Items
  3. Items that would be thrown away if they were damaged. 
    1. EMS Supplies 
    2. Traffic Cones / Caution Tape / Safety Vests 
    3. Hand Tools / Axes / Halligan / Pike Poles / Shovels

Can multiple items of equipment have the same name?

Yes, multiple items of the same type of equipment can share the same name.  The Equipment ID is what must unique. i.e. you have five chainsaws; they can all have the name “Chainsaw”, but your equipment ID would be different for each one.


What are some common equipment items to use in bulk checks?

Some common use cases involving bulk checks are:

  1. Hose
  2. SCBA
  3. Ladders
  4. Apparatus (Pump Testing)

Once our equipment is in the system, are there any options other than imports to add new items of the same make and model as we receive them?

Yes!  You are able to duplicate any item of equipment by utilizing the “copy” button from the actions column within your Equipment List.


Work Order Boards


What are some common Work Order Boards that agencies set up?

  1. You are only limited to your imagination when creating Work Order Boards but, some of the ones we see most often are:
  2. Apparatus
  3. Equipment
  4. SCBA
  5. Radio
  6. PPE
  7. Information Technology


What are the most common phases and work order types created for Work Order Boards?

Some suggestions for work order types would be:
  1. Phases
    1. Reported
    2. Evaluating
    3. Parts On Order
    4. In Progress
    5. Resolved
NOTE:  There can be no more than five phases per Work Order Board.
  1. Types
    1. Critical (OOS) Issue
      1. I - High Priority
    2. Minor Issue
      1. II - Medium Priority
    3. Other Issue
      1. III - Low Priority

NOTE:  There is no limit to the number of Work Order Types however, each type name must be unique, i.e. you cannot have a type name “Repair” with a priority level of “High”, then another type name using “Repair” with a priority level of “Medium”.


KITS

How can kits be beneficial to my agency?

Kits can be beneficial across many use cases.  They can be stocked with equipment and, or inventory and organized even further with the use of pouches that may also be stocked with same.  Further benefits to kits are as follows:

  1. Kits can be assigned to either physical locations or users.
  2. Kits can be moved from location to location, while maintaining all its contents.
  3. Kits can have their own checks and, or work orders.

What are some common kits that agencies set up?

Some of the more common kits we have seen are as follows:
  1. EMS Bags
  2. High Rise Kits
  3. RIT Kits
  4. Hydrant Kits
  5. PPE
  6. Toolboxes

    • Related Articles

    • Frequently Asked Questions- Reports

      What is the difference between Ad Hoc and the other module-specific (aka “canned”) reports? Ad Hoc is a framework for creating customized reports around specific requirements and data sources. Canned reports provide a pre-built solution for common ...
    • Frequently Asked Questions - Training

      Certificate Management How do I upload a training certificate to a personnel record? For those with the proper permissions to edit personnel should navigate to the personnel module and from the personnel list filter to the person to edit. Select the ...
    • Community Connect - Frequently Asked Questions

      Purpose To answer frequently asked questions about Community Connect Can a Public Safety official edit a user's information? The security of all users' information is very important. Your public safety department's access to your information is ...
    • Frequently Asked Questions- Scheduling

      Set-Up Related Questions What is the difference between qualifiers and groups? Qualifiers are the positions that the employee can fill on the shift board. Most often, these will be used for hiring necessary positions on an apparatus. It might be the ...
    • Frequently Asked Questions - Permits

      FAQ's - Permits Question: Why does the permit list have an orange exclamation mark on some of the permits? Answer: The orange exclamation point is a visual indicator that 1) data for the Occupancy has been updated since the permit was issued and/or ...