The purpose of this article is to demonstrate how to create a Hide Workflow for fire reports. This workflow enables agencies to streamline fire documentation by automatically hiding certain fields based on predefined conditions. This increases documentation efficiency and ensures users only see relevant information.
Background Information
What is a Hide Workflow?
A Hide Workflow allows users to hide specific fields or sections within the documentation process when certain conditions are met. This is configured within the Incident Documentation module in First Due.
Why use a Hide Workflow?
Using a Hide Workflow helps:
Minimize visual clutter by displaying only relevant fields.
Ensure compliance with agency-specific documentation preferences.
Improve user efficiency and reduce data entry errors.
Use Case Example:
If your agency does not require the “Response Zone” field for incidents categorized as "No Emergency - Cancelled," a Hide Workflow can automatically hide that field when that incident type is selected.
Video
Step-by-Step Guide
1. Navigate to Fire Incident Setup
Go to the Incident Documentation module.
Select Fire Incident Setup, then click Workflows.
2. Add a New Workflow
Click the + Add New button.
3. Select a Field
Choose a field by either searching or scrolling.
Note: If the field is not selectable, a workflow already exists for it. You must edit the existing workflow.
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