Purpose

1. To explain how to conduct a remote video inspection. 

NOTE: Remote video inspections are ideal for basic inspections, re-inspections, or anytime an inspector cannot make it onsite.

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Permissions

1. The following permission must be enabled in order to conduct a video inspection: Admin > Roles > Select a Role > Fire Prevention > Fire Inspection - Video Call.
   

Navigation

1. Once you've started an inspection, select the  icon in the upper right section of the page to initiate the video inspection.
   
   
   
   
   
   
   
2. You may be prompted by your device to allow the use of your camera and microphone. Select "Allow" (each browser behaves differently; Safari on MacOS shown as an example).
   
   
   
   
   
   
3. Select your media (camera and microphone) if you have more than one available for each.
   
   
4. Select Join.
   
   
   
   
   
   
5. You'll then have the following controls appear
   
   
1. Mute
   
2. Hangup
   
3. Turn off Camera
   
4. Change media (camera or mic)
   
   
   
   
   
   
6. To invite someone to the remote video inspection, you have two options:
   
   
1. OPTION 1: Select the   icon to email an invitation.
   
   
   
   
   
   
   
2. The Inspection Contact will receive an email similar to this one:
   
   
   
   
   
   
   
3. IMPORTANT: You must have a an "Inspection Contact" selected AND an email entered for that contact since that is who the email is sent to. NOTE: If there is no Inspection Contact selected and/or no email address for the Inspection Contact, the  icon will be disabled (gray).
   
   
4. Be sure to select Save after making updates to contacts.
   
   
   
   
   
   
   
5. OPTION 2: Use the  icon to copy a link to join the video inspection.
   
   
   
   
   
   
6. Paste the link into an email or text message.
   
   
   
   
   
   
   
7. One the remote party joins, proceed with your inspection.
   
   
8. Once finished conducting the remote video inspection, simply select  to hang up. Way to go!
   
   
   
   
   
   
9. Continue documenting the remainder of the inspection.