Concurrent Data Entry of Apparatus within Incident Documentation

Concurrent Data Entry of Apparatus within Incident Documentation

Purpose

  1. To explain how users may access the apparatus details modal to enter all information while someone else is completing the fire report.

Heads Up!
We are enhancing the way agencies can manage and enter Apparatus details in a fire report!
This new feature will allow multiple users to access the apparatus details modal to enter or edit information on the Apparatus, Personnel or complete a Narrative concurrently while someone is completing the fire incident report.

Common Issues and Troubleshooting

  1. When an apparatus from a Pending Authorization report is edited from the list, once the change is saved its status changes to Incomplete.
    This was added to avoid authorizing the report from the list without validating the changes, which can lead to authorize reports with empty or incorrect times.
    To this, a log will be added to the history to keep track of status changes.
  2. When a user closes the tab where they had an apparatus open from the list, this apparatus remains locked within the report.
    The only way to unlock it is for the user who closed the tab to go back to the list, edit the locked device, and close the form again. In the coming weeks, we will release an update to mitigate this problem by showing which user is the one who has blocked the report.
  3. For the CAD Refresh option, if we have at least one device locked, it will not allow a refresh until the device is closed.
    This includes apparatus and the times and personnel associated with them
  4. For the Scheduling and 3rd party integrations, if at least one apparatus is locked, the integration will not be allowed.
    Currently, no message is shown to users but it is something that we will improve in the coming weeks.
  5. For the Bulk Authorize, if we have at least 1 apparatus locked from the list, the action won't be completed and the user should refresh the page.
  6. For the Not Started reports, the Apparatus icon from the list won't be available.

Video




Directions


1. Locate the incident by navigating to Incident Documentation and select Fire Incident List.


Locate the incident by navigating to Incident Documentation and select Fire Incident List.



2. Select the apparatus icon to enter the apparatus details modal.

When someone is in a incident report you are able to select on the apparatus icon to complete details about an apparatus.
Once a report has been Authorized the apparatus icon will become inaccessible but if the status of the report is in Pending Authorization when accessing the apparatus icon to enter information the status will then be changed to Incomplete.



Select the apparatus icon to enter the apparatus details modal.



3. Within the Apparatus Details Modal use the dropdown to select which apparatus to enter information about.

Once an apparatus is selected you will be able to enter / edit information from the Apparatus, Personnel or Narrative tabs. 


Within the Apparatus Details Modal use the dropdown to select which apparatus to enter information about.



4. If you have chosen an apparatus that someone else is currently in you will not be able to enter any information and get the red indicator that the apparatus is being used.


If you have chosen an apparatus that someone else is currently in you will not be able to enter any information and get the red indicator that the apparatus is being used.



5. While in a fire report if someone has accessed the apparatus from the incident list the lock icon will appear next to that apparatus.


While in a fire report if someone has accessed the apparatus from the incident list the lock icon will appear next to that apparatus.



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