Community Connect: Smoke Alarm Request

Community Connect: Smoke Alarm Request

Purpose

  1. To demonstrate how to enter a Smoke Alarm Request in Community Connect.

Related Articles



Video





Instructions



1. Navigate to Community Connect on the module stack and select Smoke Alarm List from the drop-down menu.


Navigate to Community Connect on the module stack and select Smoke Alarm List from the drop-down menu.



2. Click on Create New.


Click on Create New.



3. As you start typing in the address it should pre-populate the full address. Select it to fill the remainer of the address in.


As you start typing in the address it should filter and the full address should appear. Select it to fill the remainer of the address in.



4. Select a Request Type from the drop-down menu.

The options are Installation, Battery, Replacement, Inspection.


Select a Request Type from the drop-down menu.



5. Choose a status. If the request comes in from Community Connect, the status will be set to Requested automatically. Since this request is being entered manually it was also scheduled at the same time.

The options are Requested, Reviewed, Scheduled, Completed, Rescheduled, Canceled.


Choose a status. If the request comes in from Community Connect, the status will be set to Requested automatically. Since this request is being entered manually it was also scheduled at the same time.



6. Use the date fields to enter in any applicable dates for this Smoke Alarm Request.






7. Add any helpful comments in the Comments section.


Add any helpful comments in the Comments section.



8. Decide if this request will be assigned to a User in your agency or a Team.

Info
Teams are built in the Admin Module under Fire Prevention Teams.

Decide if this request will be assigned to a User in your agency or a Team.



9. Once you decide if it will be assigned to a User or a Team, select the appropriate person or team from the drop-down menu.


Once you decide if it will be assigned to a User or a Team, select the appropriate person or team from the drop-down menu.



10. Click on Save to finish and submit the request.

​
Click on Save to finish and submit the request.





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