Video
New Features
1. Business Portal - AHJ Management
What: Service Providers can now connect their accounts with multiple fire departments.
Why: Streamlines compliance and inspection processes for businesses operating across multiple jurisdictions by eliminating the need to create a separate account for each department.
How: New "AHJ Management" menu item added between ITM and Admin sections.
Use Case: Business Portal users can now link to multiple Fire Departments for ITM Report submission.
2. ITM - Automatically receive email receipt for ITM Credit Purchases.
What: Service Providers now automatically receive detailed email receipts after purchasing ITM credits.
Why: To ensure proper documentation for business expenses.
Use Case: PDF Receipt created immediately after successful credit purchase transaction with complete business and transaction details.
3. ITM - Customizable ITM Submission Notification and Auto-Compliance Checks.
What: Ability to establish workflows based on system status at time of submission as well as automatically schedule compliance checks.
Why: Provides granular control over notification delivery and ensures appropriate follow-up actions.
How: ITM > ITM Setup
Use Case: ITM Reports are systematically categorized based on predefined criteria, allowing for efficient management tailored to your workflow and priorities.
Enhancements
1. ITM - Enhancement address search with Business name
What: ITM Address search now supports searching by both addresses and business names in single field.
Why: Simplifies property searches by allowing service providers to locate businesses without needing an exact address.
How: Enter the address or business name in search field and select from dynamically displayed results.
Use Case: A service provider looking for a business location without a known address can enter the business name, view relevant matches, and quickly select correct property.
