Business Portal Release Notes : June 2025

Business Portal Release Notes : June 2025

Video

Info
Coming Soon

New Features


1. Business Portal - AHJ Management

What: Service Providers can now connect their accounts with multiple fire departments.
Why: Streamlines compliance and inspection processes for businesses operating across multiple jurisdictions by eliminating the need to create a separate account for each department.
How: New "AHJ Management" menu item added between ITM and Admin sections.
Use Case: Business Portal users can now link to multiple Fire Departments for ITM Report submission.










2. ITM - Automatically receive email receipt for ITM Credit Purchases.

What: Service Providers now automatically receive detailed email receipts after purchasing ITM credits.
Why: To ensure proper documentation for business expenses.
Use Case: PDF Receipt created immediately after successful credit purchase transaction with complete business and transaction details.









3. ITM - Customizable ITM Submission Notification and Auto-Compliance Checks.

What: Ability to establish workflows based on system status at time of submission as well as automatically schedule compliance checks.
Why: Provides granular control over notification delivery and ensures appropriate follow-up actions.
How: ITM > ITM Setup
Use Case: ITM Reports are systematically categorized based on predefined criteria, allowing for efficient management tailored to your workflow and priorities.











Enhancements


1. ITM - Enhancement address search with Business name

What: ITM Address search now supports searching by both addresses and business names in single field.
Why: Simplifies property searches by allowing service providers to locate businesses without needing an exact address.
How: Enter the address or business name in search field and select from dynamically displayed results.
Use Case: A service provider looking for a business location without a known address can enter the business name, view relevant matches, and quickly select correct property.




    • Related Articles

    • Business Portal - ITM Submission Notifications

      Purpose Statement The ITM Notifications feature ensures that service providers receive automatic email alerts when fire departments (AHJs) take critical actions on their ITM submissions. These real-time notifications inform you immediately when ...
    • Business Portal - Permits

      Purpose Statement The Business Portal Permits feature enables service providers and businesses to submit permit applications directly through the First Due Business Portal. This digital workflow streamlines the permitting process by replacing ...
    • Business Portal - How to manage your AHJs

      Purpose Statement The AHJ Management feature enables service providers to associate their business with multiple fire departments (Authorities Having Jurisdiction) across different regions. This functionality allows you to view jurisdiction-specific ...
    • Business Portal - View and Reuse ITM Comments

      Purpose Statement The ITM Comment History feature enables service providers to view, copy, and reuse previous comments when updating system status in Business Portal. This functionality preserves comment formatting (bullets, numbered lists, ...
    • Business Portal Release Notes: October 2025

      Video The video will be posted on or around November 3rd. New Features 1. Permit Request Submission and Payment Processing What - Service Providers can now submit permit applications directly through the Business Portal with integrated Stripe payment ...