1. What - Business Portal service providers receive automated email notifications when AHJs reject ITM submissions or change system compliance statuses.
2. Why - Service providers get immediate alerts when action is needed, eliminating constant portal monitoring and status inquiry phone calls while enabling faster corrective action. 
3. How - Receive automated email notifications for submission rejections and system status updates through the Business Portal.
4. Use Case - A service provider submits an ITM report with incomplete documentation—they receive an immediate email explaining exactly what's missing and can resubmit the corrected report within hours instead of days, reducing your staff's time spent fielding status inquiry calls.

Feature Enhancements

1. What - Service providers can use one-click buttons for standard follow-up intervals (3 months to 5 years) instead of manually navigating calendar dates.
2. Why - Faster report submissions with fewer scheduling errors mean more accurate compliance tracking and better adherence to code-required maintenance intervals.
3. How - Select predefined interval buttons that automatically calculate Next Service Date based on the Service Date.
4. Use Case - A technician completing an annual sprinkler inspection click "1 year" and the Next Service Date auto-calculates to next October—taking 2 seconds instead of 30+ seconds of calendar clicking, with zero calculation errors.