Overview

First Due is introducing an updated navigation structure that separates the existing Incident Documentation menu into three distinct menu items: Fire Documentation, ePCR, and QA/QI.

Previously, fire incident reporting, EMS documentation, and quality assurance workflows were grouped under a single Incident Documentation menu within the First Due module stack. With this update, each area will have its own dedicated menu item, making it easier for personnel to locate the tools and functionality relevant to their responsibilities.

This change is designed to streamline navigation, improve workflow organization, and establish a foundation for continued enhancements and innovations within each respective area of the platform.

While the navigation will look different, existing connections between modules and documentation types will remain intact and functional.

What's Changing?

The current Incident Documentation menu item is being reorganized into three separate menu items within the First Due module stack.

Previous Navigation:

• Incident Documentation — Fire, EMS, and QA/QI functionality grouped under one menu.
  
  
  
   

New Navigation:

• Fire Documentation — Fire incident reporting and related documentation functionality.
• ePCR — Electronic Patient Care Reporting and associated EMS documentation workflows.
• QA/QI — Quality Assurance and Quality Improvement functionality.
  
  

This update changes how these areas are accessed from the module stack, providing a clearer distinction between fire reporting, patient care documentation, and quality assurance activities.

Fire Documentation

The new Fire Documentation menu provides a dedicated location for fire incident reporting and associated documentation workflows.

Personnel who previously accessed fire reporting functionality through the Incident Documentation menu will now locate these features under Fire Documentation.

This separation makes fire reporting tools easier to identify and provides a more focused navigation experience for personnel responsible for completing and managing fire incident documentation.

ePCR

The new ePCR menu provides a dedicated location for Electronic Patient Care Reporting and EMS documentation workflows.

EMS personnel who previously accessed patient care reporting through the Incident Documentation menu will now find this functionality under ePCR.

Establishing a separate menu for EMS documentation allows personnel to more easily identify and access patient care reporting functionality while supporting continued development and enhancements specific to EMS workflows.

QA/QI

The new QA/QI menu provides a dedicated location for Quality Assurance and Quality Improvement functionality.

Personnel responsible for reviewing documentation and managing quality assurance processes will now access this area directly through the QA/QI menu rather than navigating through the combined Incident Documentation menu.

This dedicated menu helps distinguish documentation review and quality improvement activities from the initial creation of fire and EMS reports, providing a more organized experience for personnel involved in these processes.

What Is Not Changing?

Although the module stack is being reorganized, existing relationships and connections between fire incident documentation, EMS reports, and other First Due modules will remain functional.

This includes existing inter-module and inter-documentation links that allow users to access related records without having to navigate between separate menu items manually.

The purpose of this update is to improve how functionality is organized and accessed, not to remove the connections that support integrated Fire and EMS workflows.

Why Are We Making This Change?

As First Due continues to expand its Fire, EMS, and QA/QI capabilities, providing each area with a dedicated location within the module stack creates a more intuitive and scalable navigation structure.

Separating these areas offers several benefits:

• Simplified Navigation: Personnel can more easily identify the appropriate menu for their documentation or review responsibilities.
• More Focused Workflows: Fire reporting, patient care documentation, and quality assurance activities are organized into distinct functional areas.
• Improved User Experience: Dedicated menu items reduce the need to navigate through a combined documentation menu.
• Support for Future Innovation: Each area has a clearer foundation for continued product development, additional functionality, and future enhancements.

What Should Users Expect?

The most noticeable change will be the appearance and organization of the First Due module stack.

Personnel accustomed to selecting Incident Documentation will need to become familiar with the three new menu locations.

While this may require a brief adjustment to established navigation habits, the updated structure is intended to make it easier to locate the appropriate functionality moving forward.

The key takeaway: Fire Documentation, ePCR, and QA/QI will now have their own dedicated menu items, while the existing connections between documentation types will continue to support the integrated workflows First Due users rely on.