Purpose Statement
The System Log provides a searchable record of edits made to Events and Event Setup items. It helps users review changes, confirm updates, and track the history of event-related activity within First Due.
Background Information
The System Log is located within Events and Activities and captures changes made to Events that have been created, as well as items adjusted within Event Setup.
This tool is useful for reviewing activity history, identifying when an item was updated, and seeing what information changed. Users can open individual log entries to view additional details and, when available, compare differences between previous and updated values.
Required Permissions
Permissions may vary by agency configuration. Users should have access to the Events and Activities module and permission to view the System Log within Events.
If a user cannot access the System Log, an administrator should review their role permissions and confirm that Events-related access is enabled.
Video
Step-by-Step Guide
Navigate to the System Log
Go to Events and Activities and select System Log.
Review the System Log List
The System Log displays edits related to created Events and changes made within Event Setup.
Search for Log Items
Use the search options at the top of the page to locate specific items in the System Log.
Open Log Details
Select the View icon in the applicable row to open the item details.
Review the Item Overview
In the detail modal, review the overview information displayed at the top.
Review Differences
If updates were made to the item, the changes will appear in the Differences area. This allows users to compare what was changed.
Navigate Item History
Some detail modals include left and right arrows at the top. Use these arrows to move through the full history of that item without searching for each individual line in the main System Log list.
Best Practices
- Use the System Log when reviewing recent edits to Events or Event Setup items.
- Use the search options at the top of the page to narrow results and locate specific activity more efficiently.
- Open the item details using the View icon when you need more information about a change.
- Review the Differences area carefully to understand what was updated.
- Use the left and right arrows in the detail modal, when available, to review the full history of an item.
- Avoid assuming that every log entry will include differences or navigation arrows, as these options may only appear when applicable.
Troubleshooting & FAQs
Why can’t I access the System Log?
Your user role may not have the required Events and Activities permissions. Contact an administrator to review your role access.
Where is the System Log located?
The System Log is located under Events and Activities > System Log.
What does the System Log track?
The System Log captures edits to created Events and adjustments made within Event Setup.
How do I view more information about a log item?
Select the View icon in the row for that item to open the detail modal.
Why don’t I see any differences for a log item?
Differences only appear when updates are available for that item. Some log entries may only include overview information.
What do the left and right arrows do in the detail modal?
When available, the arrows allow users to move through the full history of that item without searching for each related entry in the main System Log list.