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Knowledge Center

NERIS: Using the Investigations Section

Purpose

Document arson investigations and suspicious fire incidents using the Investigations Section within your fire incident reports. This section allows authorized users to capture detailed investigation information when the cause of ignition is intentional, under investigation, or undetermined after investigation.
 

Background Information

The Investigations Section enables you to document comprehensive investigation details that accompany the overall incident report when required. This section should be used whenever fires require investigation documentation, including:

Common Use Cases:

  • Documenting suspected arson incidents
  • Recording juvenile-set fires
  • Tracking investigations referred to other agencies
  • Capturing details for fires under investigation
  • Maintaining compliance with incident reporting requirements

Required Permissions

To access and complete the Investigations section, you must have:
  • Fire Incident module access
  • NERIS Report creation and editing permissions
  • Investigations section access (verify with your administrator if this section is not visible)

Video


 

Step-by-Step Guide

 
1. From the Fire Incident List, either begin a new report or edit an existing incomplete fire report.

Start by beginning or editing a Fire Report
 
 
2. Navigate to Cause Determination.
 
Go to the Information section of the report and select the Cause Determination sub-section.

Navigate to the Information section of the Report and select on Cause Determination sub-section.
 
 
3. There are two ways to search the Cause of Ignition, the list view or using the dropdown.
 
Selection of the following choices trigger the Investigations section:
  • Intentional
  • Unintentional
  • Cause under investigation
  • Cause undetermined after investigation
     

There are two ways to search the Cause of Ignition, the list view or using the dropdown.

 
 
Option A: List View
Click on the most applicable choice from the displayed list.

If using the List view select the most applicable choice.
 
 
Option B: Search Dropdown
Click in the search box to open the dropdown menu, then select the most applicable choice.

When selecting in the Search box will bring up the dropdown, then select the most applicable choice.
 
 
4. If selecting one of the four that trigger the Investigations, you are now able to select on the Investigations section.
 
If selecting one of the four that trigger the Investigations you are now able to select on the Investigations section.
 
 
5. Fill out the Investigations section with all relevant information about the incident.

Now you are able to complete the Investigations as needed.
 
 
6. Complete Agency Referral Information (If Applicable)
 
If you toggle Referred to another agency to ON, additional required fields will appear. Complete all required fields (indicated by the ***** symbol) along with any additional relevant information.
 
If you toggle Referred to another agency then there are required fields that need to be completed along with any additional information.
 

Best Practices

Do:

  • Complete the Investigations section as soon as investigation details are available
  • Ensure all required fields are completed before saving or submitting the report
  • Document juvenile-set fires using the Investigations section, even if unintentional
  • Verify the accuracy of agency referral information before submitting
  • Review reporting guidelines for proper cause of ignition coding

Don't:

  • Skip the Investigations section when the cause of ignition requires it
  • Leave required fields incomplete when referring to another agency
  • Change the cause of ignition after completing investigation details without reviewing the Investigations section
  • Assume all fire incidents require the Investigations section—only specific causes trigger this requirement

Troubleshooting & FAQs

Q: The Investigations section isn't appearing in my report.

A: Verify that you've selected one of the four triggering causes of ignition: Intentional, Unintentional, Cause under investigation, or Cause undetermined after investigation. The section only appears when one of these causes is selected.


Q: I selected "Referred to another agency" but I'm not sure which fields are required.


A: Required fields are marked with an asterisk (*****). You must complete all fields with this symbol before the report can be saved or submitted.


Q: Can I complete the Investigations section after I've already saved the report?


A: Yes. You can edit any incomplete fire report and add or modify investigation details as long as the report hasn't been finalized.


Q: What if I selected the wrong cause of ignition and already completed the Investigations section?


A: You can change the cause of ignition but be aware that changing it to a non-triggering cause may hide the Investigations section. Review your investigation data before making this change.


Q: Does selecting "Unintentional" always require the Investigations section to be completed?


A: While "Unintentional" is a triggering cause, completion of the Investigations section is optional unless your department has specific policies requiring it for all triggered incidents.