First Due Academy: Business Portal 101
"A Service Provider's perspective. What you need to Know"
This video is your all-in-one guide to using the Business Portal as a Service Provider. It’s like a friendly tour that shows you how to do everything—step by step!
You’ll learn how to:
Buy ITM Credits – So you can pay for your reports. Create and Submit ITM Reports – Like filling out a form to tell the fire department what you inspected. Add New Locations – If the place you worked on isn’t in the system yet. View and Edit Reports – Check your work or fix something if it gets sent back. Update System Status – Mark things like “fixed” or “still broken” after your inspection. Manage Your AHJs – Work with more than one fire department if you do jobs in different cities. Manage Your Users – Add your coworkers so they can help too.