Purpose Statement
- Configure and customize the shift board display and operational settings for your department
- Control how shifts are viewed, managed, and validated across the scheduling system
- Set up approval workflows and automation rules for vacancy management
- Establish data validation and protection parameters for shift assignments
Background Information
- The Shift Board Settings control the core functionality of your scheduling module
- These settings determine how users interact with schedules, sign up for vacancies, and manage shift trades
- Proper configuration ensures compliance with department policies and prevents unauthorized schedule modifications
- Settings apply system-wide and affect all users accessing the scheduling module
Required Permissions
- Access Scheduling
- Access Setup
Video
Step-by-Step Guide
Accessing Shift Board Settings
- Click on Scheduling Setup to access the configuration panel
- The setup page displays all available shift board configuration options
Configuring Display Settings
- Locate the Display Settings section at the top of the setup page
- Review the three Fixed Views (cannot be modified):
- Monthly View
- 7 Days View
- 1 Day View
- Configure the Custom View option:
- Select from 2, 3, 4, 5, or 6 day display options
- Choose based on your department's operational needs
Setting Shift Board Default Options
- Navigate to the Shift Board Options section
- Select your preferred default view:
- Rotation by Default
- Best for initial setup and assignment configuration
- Ensures consistent rotation view when accessing the shift board
- Single Day by Default
- Optimal for departments with established assignments
- Provides focused daily view for routine operations
Managing Vacancy Sign-ups
- Enable users to sign up for vacancies matching their qualifiers
- Configure approval requirements:
- Toggle admin approval for vacancy sign-ups
- Set whether automatic approval or manual review is required
Configuring Advanced Options
Data Validation Settings:
- Validate past, present, and future dates - Enable comprehensive date validation across all timeframes
- Auto-Validate Shiftboard - Set the number of days after which the shift board automatically validates
- Prevent Deletion of Validated Data - Protect validated entries from deletion, including approved shift trades and time offs
Display and Visual Settings:
- Indicate non-minimum positions in gray - Visual indicator for non-essential positions
- Show Qualifiers on My Shift - Display required qualifiers on the My Shifts Calendar
Personnel and Assignment Settings:
- Update of Personnel Record - Enable automatic updates to associated personnel record fields
- Ignore qualifiers on Shiftboard - Toggle warnings for assigning users without required qualifiers
- Lock Time Frame - Maintain user's default scheduled hours when moving positions
- Example: User scheduled 9-5 remains 9-5 when moved to 24-hour position
- Manual extension to full shift duration available when needed
- Remove User with Pending Time Off - Automatically move users with pending time off to Time Off Section
- Creates vacancy in their original position
- Creates vacancy in their original position
Best Practices
- Configure display settings based on your department's scheduling cycle (weekly vs. daily operations)
- Enable admin approval for vacancy sign-ups to maintain staffing compliance
- Use Auto-Validate feature to reduce manual validation workload
- Set validation prevention for critical periods to avoid accidental schedule changes
- Enable qualifier warnings during initial setup, disable once assignments are stable
- Use Lock Time Frame to maintain consistent shift hours across position changes
- Regularly review and adjust settings based on operational feedback
- Document any setting changes for training and audit purposes
Troubleshooting & FAQs
- Q: Why can't I modify the Monthly, 7 Days, or 1 Day views?
- A: These are system-fixed views that cannot be customized. Use the Custom View option to create alternative display periods between 2-6 days.
- Q: Users are being assigned to positions without proper qualifications. How do I prevent this?
- A: Navigate to Advanced Options and ensure "Ignore qualifiers on Shiftboard" is turned OFF. This will generate warnings when assigning unqualified personnel.
- Q: How do I prevent approved shift trades from being accidentally deleted?
- A: Enable "Prevent Deletion of Validated Data" in the Advanced Options. This protects all validated entries including approved trades and time offs.
- Q: What happens when Auto-Validate is enabled?
- A: The system automatically validates the shift board after the specified number of days, locking in assignments and preventing modifications without proper permissions.
- Q: Why are some positions appearing in gray on the shift board?
- A: Gray positions indicate non-minimum staffing positions when "Indicate non-minimum positions in gray" is enabled. These are supplementary positions beyond required minimums.
- Q: How does Lock Time Frame affect shift assignments?
- A: When enabled, users retain their original scheduled hours when moved to different positions. For example, a 9-5 employee moved to a 24-hour position stays 9-5 unless manually extended.