Purpose Statement
- Configure and manage the Job Board feature that allows personnel to view and apply for available shift vacancies and assignments within the Fire/EMS scheduling system
Background Information
- The Job Board provides a centralized location for personnel to view available shifts, vacancies, and special assignments that need to be filled
- This feature enhances shift coverage by giving personnel visibility into open positions and allowing them to proactively apply for additional work opportunities
- Common use cases include posting overtime shifts, vacation coverage needs, special event assignments, and training opportunities
- The system integrates with existing notification preferences to keep personnel informed of new postings based on their preferences
- Job Board functionality helps reduce administrative burden while improving shift fill rates and personnel engagement
Required Permissions
- Access Scheduling
- Access Setup
Video
How to Configure Job Board Settings
Access Job Board Configuration
- Click on Scheduling from the main navigation menu
- Select Setup from the Scheduling submenu
- Click on Call Shift Rules to access the rules configuration
- Select Job Board to open the Job Board settings panel
Enable Job Board Feature
- Locate the Job Board enable toggle within the settings
- Enable the Job Board to activate the feature for your department
- This makes the Job Board accessible to end users for viewing and applying to posted vacancies
Configure Notification Settings
- Determine how you want to notify end users of new job postings
- Choose from available notification frequency options:
- Every time a vacancy is posted: Sends immediate notifications for each new posting
- Daily: Sends consolidated daily notifications with all new postings from that day
- Select the option that best fits your department's communication preferences and posting volume
Save Configuration
- Click Save to apply all Job Board settings changes
- Ensure all configurations are properly saved before exiting the setup area
Best Practices
Notification Frequency Selection
- Choose "Every time a vacancy is posted" for departments with infrequent postings or urgent coverage needs
- Select "Daily" notifications for departments with high posting volume to prevent notification fatigue
- Consider your personnel's preference for immediate versus consolidated communications
- Monitor notification effectiveness and adjust frequency based on response rates and feedback
Implementation Considerations
- Communicate the Job Board availability to all personnel when first enabling the feature
- Provide training on how to access and use the Job Board for viewing and applying to postings
- Establish clear policies for job posting criteria and application processes
- Ensure personnel understand the difference between Job Board postings and traditional call shifts
Ongoing Management
- Regularly review notification settings to ensure they remain effective for your department
- Monitor Job Board usage and posting fill rates to assess feature effectiveness
- Gather feedback from personnel on Job Board functionality and notification preferences
- Keep posting content clear and informative to maximize application rates
Common Mistakes to Avoid
- Don't enable notifications without first communicating the change to personnel
- Avoid setting notification frequency that doesn't match your actual posting patterns
- Don't forget to save configuration changes before exiting the setup area
- Ensure Job Board policies align with existing shift assignment and overtime procedures
Troubleshooting & FAQs
Configuration Issues
- If the Job Board doesn't appear after enabling: Verify the setting was saved properly and refresh the system
- For notification problems: Check that notification frequency is set and personnel have current contact information
- When settings don't save: Ensure you have proper permissions and try saving again
User Access Problems
- If personnel can't access the Job Board: Verify the feature is enabled and users have appropriate permissions
- For missing notifications: Check notification frequency settings and user notification preferences
- When postings don't appear: Ensure postings are properly published and the Job Board is functioning correctly
Frequently Asked Questions
- Q: Can different types of postings have different notification settings?
- A: No, the notification frequency applies to all Job Board postings system-wide
- Q: How does Job Board differ from regular call shifts?
- A: Job Board allows personnel to proactively view and apply for openings, while call shifts typically involve direct outreach to personnel
- Q: Can administrators post jobs directly to the Job Board?
- A: Yes, administrators can create and manage Job Board postings through the scheduling interface
- Q: What happens if multiple people apply for the same job posting?
- A: Selection depends on your department's established procedures and ranking systems for shift assignments