First Due Academy: Scheduling 301 

This Scheduling 301 Academy session provides a detailed walkthrough of the setup options and advanced features used to manage staffing, time off, and timekeeping within First Due’s Scheduling & Personnel Module. 

Designed for Company Level Officers, Chief Officers, and scheduling administrators, this session examines how Shiftboard settings, assignments, qualifiers, groups, and rotations work together to support daily staffing needs. Participants will review off-roster settings, work and time off types, approval routing and escalation, time off limits, and options for shift trades and time off trading. 

The session also explores call shift ranking lists, notification and awarding methods, mandatory fills, Rapid Recall, and the Job Board, with examples of how these tools help agencies fill vacancies. Additional topics include accrual profiles, FLSA rules and pay periods, minimum and maximum hour rules, time card and time clock settings, role restrictions, external Shiftboard sharing, and staffing movement rules. 

Throughout the session, practical demonstrations explain how configuration choices affect scheduling behavior, highlight common setup considerations, and help officers align scheduling workflows with their agency’s staffing policies and approval processes.