Setup
Rotation Rule Descriptions
Purpose To provide a breakdown of rotational rules that appear in the system, which show only a name. 2nd Shift 2025 7 on / 2 off / 8 on / 4 off / 5 on / 1 off / 3 on / 1 off / 7 on / 2 off / 2 on / 2 off / 3 on / 1 off / 1 on / 1 off / 5 on / 2 off ...
Scheduling > Setup > Automation Settings
Purpose Statement The Automation Settings module enables administrators to configure automated Call Shift notifications that fill vacancies on the shift board. This feature automatically sends Call Shifts to qualified personnel when scheduling gaps ...
Scheduling > Setup > Job Board Settings
Purpose Statement Configure and manage the Job Board feature that allows personnel to view and apply for available shift vacancies and assignments within the Fire/EMS scheduling system Background Information The Job Board provides a centralized ...
Rapid Recall Settings
Purpose Statement The Rapid Recall Settings feature enables public safety departments to quickly mobilize personnel during emergency situations that require immediate staffing beyond normal schedules. This system allows administrators to override ...
Holiday Builder
Purpose Statement The Holiday Builder feature enables administrators to configure automatic assignment of Work Types or Time Off Types during recognized holidays throughout the year. This tool streamlines scheduling management by eliminating the need ...
Pre-Determined Time Frames
Purpose Statement The Predetermined Time Frames feature enables administrators to set up standard time blocks that employees can select when requesting time off. This feature streamlines the time-off request process by providing preset options that ...
Mandatory Settings
Purpose Statement The Mandatory Settings feature within the Scheduling Module allows administrators to configure how the system handles mandatory holdovers and forced overtime assignments. This feature ensures fair distribution of mandatory ...
Call Shift Hours Settings
Purpose Statement The Call Shift Hours Settings feature allows administrators to control how call shift hours are calculated, assigned, and tracked within the scheduling system. This configuration determines when hours are credited to personnel ...
Setting Up Trade Disclaimers
Purpose Statement The Trade Request Disclaimer feature allows administrators to configure and display a custom disclaimer message that users must acknowledge before submitting or accepting shift trade requests. This ensures that all personnel ...
Setting Up Compound Rotations
Purpose Statement Compound Rotations allow Fire/EMS departments to create complex scheduling patterns that combine two different rotation cycles into a single, automated schedule. This feature enables departments to efficiently manage sophisticated ...
Managing Rotation Rules
Purpose Statement The Manage Rotation Rules feature allows administrators to configure which shift rotation patterns are available for use throughout their department's scheduling system. This ensures that only relevant rotation schedules appear when ...
Report Settings
Purpose Statement This article guides administrators through the configuration of Fair Labor Standards Act (FLSA) cycles and pay periods within the First Due platform. FLSA cycle configuration ensures accurate overtime tracking, payroll compliance, ...
Notification Options
Purpose Statement The Scheduling Notification Settings allow administrators to control automated email notifications for key scheduling events within First Due. This feature ensures that supervisors and administrators receive timely alerts when ...
Time Card Settings
Purpose Statement The Time Card Settings feature within the Scheduling Module enables administrators to configure how time cards are displayed, processed, and approved throughout your organization. This functionality ensures accurate tracking of ...
Off Roster Settings
Purpose Statement Configure and manage how personnel record and track time worked outside of their regular scheduled shifts, including overtime, callbacks, training, and special assignments within the Fire/EMS scheduling system Background Information ...
Time Off and Trade Escalation Rules
Purpose Statement Request Routing Escalation ensures that time off requests are addressed in a timely manner by automatically notifying supervisors or on-duty personnel when requests remain unaddressed beyond a specified timeframe. This feature helps ...
Filtering Events on the Shift Board
Purpose Statement The Event Types display feature allows administrators to customize which event categories appear on the Shift Board, enabling better visibility and control over scheduling information. This feature helps departments focus on ...
Call Shift Notification Options
Purpose Statement The Call Shift Notification Settings feature allows administrators to control how and when notifications are sent regarding call shift status changes. This ensures that the right personnel receive timely alerts when call shifts are ...
Setting up Compensatory Time
Purpose Statement This article explains how to create and configure compensatory time (comp time) accruals in First Due's scheduling system. Compensatory time allows departments to automatically track and award time off to personnel who work specific ...
Creating Deduction Rules
Purpose Statement Time Off Deduction Rules allow administrators to establish automated policies for how time off requests impact an employee's available leave balance. This feature ensures consistent application of time off policies across the ...
Time Off Rules
Purpose Statement Time Off Rules allow administrators to establish automated controls that limit the number of employees who can be off duty simultaneously. This feature helps maintain minimum staffing requirements, ensures operational readiness, and ...
Trade Settings
Purpose Statement The Trade Settings feature enables administrators to establish policies and workflows for shift trades within their department. This configuration determines how personnel request shift trades, who approves them, what work types ...
Time Off Settings
Purpose Statement The Time Off Settings configuration allows administrators to establish how time off requests are routed, approved, and managed within the scheduling system. This feature ensures that leave requests follow the proper approval chain ...
Call Shift Settings Overview
Call Shift Settings Overview Purpose Statement The Call Shift Settings feature allows administrators to configure and customize how call shifts are managed within the scheduling module. This centralized configuration ensures consistent call shift ...
Setting up Boards
Purpose Statement This article reviews how to create customized board configurations that serve as saved filters for the Shift Board, allowing administrators to quickly display specific apparatus assignments without repeated manual filtering ...
Managing FLSA Rules
Purpose Statement The FLSA Rules feature in First Due enables administrators to automate Fair Labor Standards Act compliance by establishing custom overtime calculation rules that align with your department's work agreements and pay policies. This ...
Setting up Accrual Profiles
Purpose Statement The Time Off Accrual Profiles feature allows administrators to automate the process of granting vacation, sick leave, and other time off benefits to personnel based on customizable schedules. This feature eliminates manual tracking ...
External Sharing
Purpose Statement The External Scheduling Link feature allows administrators to securely share scheduling information with external stakeholders, such as mutual aid partners, neighboring departments, or administrative personnel who need view-only ...
Setting up Time Off Types
Purpose Statement The Time Off Types feature allows administrators to configure and manage different categories of time off that personnel can request or be assigned within the scheduling system. This feature enables departments to standardize time ...
Setting up Work Types
Purpose Statement Work Types in First Due allow administrators to categorize and track different types of work assignments for personnel, including regular shifts, overtime, special details, and other duty assignments. This feature enables accurate ...
Setting up Project Codes
Purpose Statement Project codes in First Due allow fire and EMS departments to categorize and track personnel assignments to specific initiatives, training programs, grants, or operational projects. This feature enables administrators to organize ...
Setting up Rotations
Purpose Statement The rotation feature in First Due allows administrators to establish recurring shift patterns that automatically populate the shift board, streamlining the scheduling process for departments with consistent staffing rotations. This ...
Setting up Groups
Purpose Statement Groups in First Due enable administrators to organize personnel based on specific skill sets, certifications, or operational roles. This feature streamlines assignment management, communication, scheduling, and shift trading by ...
Adding New Assignment
Purpose Statement Assignments in First Due define specific duty stations, apparatus, or positions that personnel are scheduled to fill during their shifts. This feature enables administrators to create structured assignments with specific ...
Automatic Shift Reminder Settings
Purpose Statement Automated Shift Reminders enable administrators to configure automatic notifications that alert personnel about their upcoming shifts. This feature helps reduce no-shows, improves shift coverage reliability, and ensures personnel ...
Availability Settings
Availability Settings Purpose Statement Define and configure how personnel availability is managed within the Fire/EMS scheduling system Provide flexible availability options that accommodate different departmental workflows and staffing needs ...
Shift Board Settings
Purpose Statement Configure and customize the shift board display and operational settings for your department Control how shifts are viewed, managed, and validated across the scheduling system Set up approval workflows and automation rules for ...
General Settings
Purpose Statement The Scheduling System Settings in First Due allow administrators to establish foundational parameters that govern how scheduling functions across the entire department. These settings control critical elements including the start of ...
Creating a New Call Shift Rule
Creating a New Call Shift Rule Purpose Statement The Call Shift Rule feature allows administrators to establish automated scheduling parameters that determine how personnel are assigned to shifts and calls based on predefined criteria. This feature ...
Removing Personnel from System (Scheduling Module)
Purpose Statement This process allows administrators to properly remove personnel from scheduled assignments when they separate from the agency and update their system status accordingly. By following this procedure, you ensure accurate staffing ...
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