Responder View
Web Responder: Overview
Purpose This KBA will demonstrate an overview of the functionality of Web Responder. Related Article Web Responder: Viewing Unit Tracking Web Responder: ArcGIS Features Web Responder: Google Map Features Video Directions 1. Ensure you are in the ...
Mobile and Web Response: Firefighter/Unit Statusing
Purpose To explain how to set up and utilize Firefighter/Unit Statusing through the Mobile App and Web Responder V2. NOTE: Statusing provides tracking on the Mobile App and Web Responder and times for First Due NFIRS reports only. Any status change ...
Web Responder: Unit Tracking
Purpose To explain the process of displaying unit tracking on Responder View of the web client. REMEMBER: "Unit tracking" is not actually tracking the unit, but rather the mobile device that the unit account of First Due is logged into. If that ...
Chat Functionality (Web & Mobile)
Purpose To explain how to use the Chat Functionality within the Mobile App and WEB Responder. NOTE: To create Chat Groups, see the Knowledge Base Article entitled Web Response: Chat Groups. Video Directions For Mobile Response App 1. Navigate to the ...
Web Responder: ArcGIS Features
Purpose To give an overview of using the ArcGIS map in the Responder view. Video Overview 1. Navigate to the Responder Module and select the Responder view. 2. The responder view may default to Google Maps. To Ensure that you are in the ArcGIS map ...
Web Responder: Google Map Features
Purpose To give an overview of the Responder view when using Google. Video Overview 1. Select the Response module and then select Responder View. 2. Map Layers opens a new rights side menu that allows the user to toggle on/off the following layers ...
Popular Articles
First Due's Next Generation Fire Documentation U.I.
Background We’re excited to announce the upcoming launch of First Due's Next Generation Fire Documentation U.I. – an update focused on enhancing the visual appearance of reporting. Experience the same familiar NFIRS fields and submission ...
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
Setting up Unit Tracking
Purpose To walk through the process of setting up Unit Tracking. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that the First Due App is running on, whether a tablet or phone, is what is actually being tracked, ...
NFIRS 101
First Due Academy: NFIRS 101 This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and ...