Responder View
Web Responder: Overview
Purpose Statement Web Responder is First Due's comprehensive browser-based response interface that provides dispatchers, incident commanders, and responding personnel with real-time incident information, mapping capabilities, and communication tools. ...
Mobile and Web Response: Firefighter/Unit Statusing
Purpose To explain how to set up and utilize Firefighter/Unit Statusing through the Mobile App and Web Responder V2. NOTE: Statusing provides tracking on the Mobile App and Web Responder and times for First Due NFIRS reports only. Any status change ...
Web Responder: Unit Tracking
Purpose Statement The Units Tracking feature in First Due's Web Responder module enables real-time visualization and monitoring of apparatus and personnel locations on the map. This feature allows dispatchers, supervisors, and incident commanders to ...
Chat Functionality (Web & Mobile)
Purpose Statement The chat functionality within both the Mobile Responder app and Web Responder provides real-time communication capabilities for emergency personnel during incidents and routine operations. This feature enables department members to ...
Web Responder: ArcGIS Features
Purpose Statement The ArcGIS map integration within First Due's Web Responder module provides enhanced mapping capabilities and specialized layers for emergency response visualization. This feature allows users to view incidents, units, hydrants, ...
Web Responder: Google Map Features
Purpose Statement The Google Maps integration within First Due's Web Responder module provides comprehensive mapping and visualization capabilities for emergency response operations. This feature allows users to view incidents, units, hydrants, ...
Popular Articles
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
Assets 101
First Due Academy: Assets 101 This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module. In 101 level sessions we review fundamental module navigation, demonstrate ...
NFIRS 101
First Due Academy: NFIRS 101 This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and ...
Welcome to the First Due Knowledge Base
Welcome Data drives the 21st century fire service...First Due puts you in the driver's seat. Thank you for becoming part of the First Due family of fire/EMS agencies, local administrators, and users of this remarkable system for managing your entire ...