Completing a Pre Plan
Pre-Plans: Visible Zoom Levels
Purpose Statement This article explains how to configure visible zoom levels for annotations and pre-plan units within the Pre-Plan module. This feature allows pre-planners to control when specific map elements appear in Web Responder, improving ...
Pre-Plans: Review Process
Purpose To explain the process of a user submitting a pre-plan for review and the administrator managing that pre-plan. Video This workflow is intended for agencies that grant permission for users to add or edit a pre-plan but not publish them until ...
Pre-Plans: Address Details
Purpose Statement This article explains the available fields and functions within the Address Details section of a Pre-Plan. Properly configuring address details ensures accurate dispatching, billing, and location-based visibility for responders. ...
Pre-Plans: Adding Annotations
Purpose Statement This article demonstrates how to add and configure the various annotation tools available in the Pre-Plan editor. Annotations allow users to visually enhance Pre-Plans with custom shapes, text, measurements, and directional ...
Pre-Plans: Editing Occupancy Details
Purpose Statement This article illustrates how to access and edit Occupancy Details while documenting a Pre-Plan. Accurate occupancy data supports automation, risk assessment, and seamless integration across First Due modules. Background Information ...
Pre-Plans: Adding HAZMATs
Purpose Statement This article demonstrates how to add Hazardous Materials (HAZMAT) units to a Pre-Plan using the Pre-Plan editor. Properly documenting HAZMATs ensures responders have access to critical chemical data, location, and safety information ...
Pre-Plans: Managing Contacts
Purpose To demonstrate how to manage and add contact information when completing a Pre-Plan. Video Directions 1. Access the desired Pre-plan to edit. 2. Once in edit mode for a Pre-Plan, select the Contacts tab. 3. Enter the Property Ownership type ...
Pre-Plans: Adding Levels
Purpose Statement This article demonstrates how to create and organize Levels within a Pre-Plan. Levels allow departments to separate map data by floor, function, or incident type, improving clarity and operational efficiency for responders. ...
Pre-Plans: Units
Purpose To demonstrate the role that Pre-Plan Units play in creating an effective Pre-Plan, and how to select, place and modify them. Video What are Units? Units are items placed in a pre-plan to indicate fire and life safety elements of a building ...
Pre-Plans: Where to Start/Edit a Pre-Plan
Purpose To show the different places in First Due that a Pre-Plan can be started or edited. Video Directions (Mobile) 1. Select Edit Pre-Plan in the Incident Details window. 2. In the Responder Map Select a Occupancy (Green House) and then Select ...
Pre-Plans: Annotation Color Palettes
Purpose Statement This article explains how to create, update, and delete color entries in the Annotation Color Palette within the Pre-Plan module. Standardizing annotation colors improves clarity and ensures consistency across all Pre-Plans, helping ...
Pre-Plans: Managing Attachments
Purpose Demonstrate how to manage, add and delete attachments to a Pre-Plan. Video Managing Attachments to a Pre-Plan. 1. Access the desired Pre-plan to edit. 2. Once in edit mode for a Pre-Plan, select the Attachments Tab. 3. The attachments can be ...
Popular Articles
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
First Due's Next Generation Fire Documentation U.I.
Background We’re excited to announce the upcoming launch of First Due's Next Generation Fire Documentation U.I. – an update focused on enhancing the visual appearance of reporting. Experience the same familiar NFIRS fields and submission ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
Responder: Setting up Unit Tracking
Purpose To walk through the process of setting up Unit Tracking within the Responder Module. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that the First Due App is running on, whether a tablet or phone, is what ...
NFIRS 101
First Due Academy: NFIRS 101 This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and ...