Permits
Permit Data Sharing
Purpose The purpose of this Knowledge Base Article is to demonstrate how to share and view Permits for another First Due Client. The feature is active only in client accounts with data sharing active. Related Article User Data Sharing Video ...
Permit Request from the Community Connect Portal
Purpose The purpose of this Knowledge Base Article is to demonstrate the work flow process when a Permit is requested from the Community Connect Portal. Related Articles Applying for a Permit in Community Connect - CC (Residential User) How to apply ...
Update Revoked Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update revoked permits. Video Instructions 1. Click on Edit to edit to update an "Revoked" Permit. 2. Option #1 - Revoked Permit - Click on Reinstatement Submitted. 3. Enter ...
Updating Expired Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update expired permits. Video Instructions 1. Click on Edit to edit to update an "Expired" Permit. 2. Option #1 - Expired Permit - Click on Reactivation Submitted. 3. Enter ...
Updating Completed Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update a Completed Permit Video Instructions 1. Click on Edit to edit to update an "Completed" Permit. 2. Option #1 - Completed Permit - Click on Reopening Submitted. 3. ...
Updating Active or Approved Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate the process for updating an Active Permit. Related Article Update Completed Permit Video Instructions 1. Click on Edit to edit to update an "Active" or "Approved" Permit. 2. Option ...
Exclamation Point (!) on the Permits landing page
Purpose To explain what the exclamation point (!) on the Permits Landing Page means and how to resolve it. Video Instructions 1. Click on Permits. 2. Note exclamation point. The exclamation point is a visual indicator that the Occupancy Data and/or ...
Documenting a Plan Review for a Permit
Purpose To demonstrate how to document a Plan Review when issuing a Permit. Related Articles Create and Edit Plan Review Types Creating a New Permit Invoicing Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Click on New Permit. 4. ...
Permits: Landing Page
Purpose To provide an overview of the layout and operations of the Permits Landing Page. Related Articles Creating a Permit Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Enter Global Search (e.g. Address, Occupancy Name), then ...
Permits: Creating a New Permit
Purpose To provide instructions on how to Create a New Permit in the First Due Platform. Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Click on New Permit. 4. Enter and select the correct address. 5. Select the correct date for ...
Create Invoice while creating a Permit
Purpose To demonstrate how to create an Invoice while creating a Permit. Related Articles Creating a New Permit Creating an Invoice Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Click on New Permit. 4. Enter Occupancy Address, ...
Popular Articles
First Due's Next Generation Fire Documentation U.I.
Background We’re excited to announce the upcoming launch of First Due's Next Generation Fire Documentation U.I. – an update focused on enhancing the visual appearance of reporting. Experience the same familiar NFIRS fields and submission ...
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
Setting up Unit Tracking
Purpose To walk through the process of setting up Unit Tracking. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that the First Due App is running on, whether a tablet or phone, is what is actually being tracked, ...
NFIRS 101
First Due Academy: NFIRS 101 This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and ...