Permits
Permit Request from the Community Connect Portal
Purpose The purpose of this Knowledge Base Article is to demonstrate the work flow process when a Permit is requested from the Community Connect Portal. Related Articles Applying for a Permit in Community Connect - CC (Residential User) How to apply ...
Update Revoked Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update revoked permits. Video Instructions 1. Click on Edit to edit to update an "Revoked" Permit. 2. Option #1 - Revoked Permit - Click on Reinstatement Submitted. 3. Enter ...
Updating Expired Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update expired permits. Video Instructions 1. Click on Edit to edit to update an "Expired" Permit. 2. Option #1 - Expired Permit - Click on Reactivation Submitted. 3. Enter ...
Updating Completed Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update a Completed Permit Video Instructions 1. Click on Edit to edit to update an "Completed" Permit. 2. Option #1 - Completed Permit - Click on Reopening Submitted. 3. ...
Updating Active Permit
Purpose The purpose of this Knowledge Base Article is to demonstrate the process for updating an Active Permit. Related Article Update Completed Permit Video Instructions 1. Click on Edit to edit to update an "Active" Permit. 2. Option #1 - Active ...
Exclamation Point (!) on the Permits landing page
Purpose To explain what the exclamation point (!) on the Permits Landing Page means and how to resolve it. Video Instructions 1. Click on Permits. 2. Note exclamation point. The exclamation point is a visual indicator that the Occupancy Data and/or ...
Documenting a Plan Review for a Permit
Purpose To demonstrate how to document a Plan Review when issuing a Permit. Related Articles Create and Edit Plan Review Types Creating a New Permit Invoicing Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Click on New Permit. 4. ...
Permits: Landing Page
Purpose To provide an overview of the layout and operations of the Permits Landing Page. Related Articles Creating a Permit Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Enter Global Search (e.g. Address, Occupancy Name), then ...
Permits: Creating a New Permit
Purpose To provide instructions on how to Create a New Permit in the First Due Platform. Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Click on New Permit. 4. Enter and select the correct address. 5. Select the correct date for ...
Create Invoice while creating a Permit
Purpose To demonstrate how to create an Invoice while creating a Permit. Related Articles Creating a New Permit Creating an Invoice Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Click on New Permit. 4. Enter Occupancy Address, ...