Permits
Bulk Permit Renewal with Auto-Invoice Generation
Purpose Statement: The bulk permit renewal feature allows administrators to efficiently renew multiple permits simultaneously while automatically generating and emailing invoices to permit contacts. This streamlined process reduces manual workload, ...
Permit Data Sharing
Purpose Statement The Permit Data Sharing feature enables Fire/EMS agencies to securely share permit information with partner organizations within the First Due platform. This functionality allows authorized users from different client accounts to ...
Permit Request from the Community Connect Portal
Purpose Statement This article demonstrates the workflow process for handling permit requests submitted through the Community Connect Portal. The process enables Fire/EMS departments to efficiently review, process, and respond to community-submitted ...
Update Revoked Permit
Purpose Statement The Update Revoked Permit feature allows administrators and permit managers to process reinstatement requests for revoked permits within the system. This functionality enables departments to handle permit appeals, reinstatements, ...
Updating Expired Permit
Purpose Statement The purpose of this feature is to provide administrators and permit managers with the ability to update expired permits through two primary pathways: reactivation or closure. This functionality ensures proper permit lifecycle ...
Updating Completed Permit
Purpose Statement This feature allows authorized users to modify the status and details of permits that have already been completed. Users can reopen completed permits for approval or denial, or permanently close permits when no further action is ...
Updating Active or Approved Permit
Purpose Statement This article demonstrates the process for updating Active or Approved permits within the Fire/EMS software platform. This functionality allows administrators and permit managers to efficiently track permit status changes, process ...
Exclamation Point (!) on the Permits landing page
Purpose Statement The exclamation point indicator on the Permits Landing Page serves as a visual alert to notify users when underlying Occupancy Data and/or Contact Data has been updated since a permit was originally issued. This feature ensures ...
Documenting a Plan Review for a Permit
Purpose Statement This feature enables Fire/EMS personnel to properly document plan reviews as part of the permit issuance process. Plan review documentation ensures regulatory compliance, creates an audit trail for permit activities, and streamlines ...
Permits: Landing Page
Purpose Statement The Permits Landing Page serves as the central hub for managing all permit-related activities within the Fire/EMS software platform. This interface provides users with comprehensive tools to search, view, organize, and manage ...
Permits: Creating a New Permit
Purpose Statement The Create a New Permit feature allows authorized users to initiate and manage fire department permits within the First Due platform. This functionality streamlines the permit application process, enables efficient tracking of ...
Create Invoice while creating a Permit
Purpose Statement To demonstrate how to create an Invoice while creating a Permit, allowing users to generate billing documentation directly within the permit creation workflow. This streamlined process ensures accurate invoicing tied to specific ...
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Welcome to the First Due Knowledge Base
Welcome Data drives the 21st century fire service...First Due puts you in the driver's seat. Thank you for becoming part of the First Due family of fire/EMS agencies, local administrators, and users of this remarkable system for managing your entire ...